CVE-2023-1317 Cross-site Scripting (XSS) - Reflected in osticket/osticket

Medium 5.4 Published 10 Mar 2023 Updated 27 Feb 2025

Reflected Cross-Site Scripting vulnerability in osTicket allows attackers to execute arbitrary scripts in victim browsers.

Exploited in the wild: Not known
Login needed: Any signed-in user
Attackable: Over the internet
Victim action needed: A user has to click or open something
Fix: None listed

What is CVE-2023-1317?

CVE-2023-1317 is a medium-severity cross-site scripting vulnerability in osticket/osticket, published on 10 Mar 2023. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.

Official description

Cross-site Scripting (XSS) - Reflected in GitHub repository osticket/osticket prior to v1.16.6.

Weakness: CWE-79

Which versions are affected by CVE-2023-1317?

It affects 1 product.

Products include Enhancesoft Osticket.

How do I fix CVE-2023-1317?

No fix has been published for CVE-2023-1317 yet. Limit exposure of the affected software until one is available.

Escape output for the context it lands in and set a strict Content Security Policy. Upgrading the affected component is the real fix. More about Cross-site scripting.

Is CVE-2023-1317 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2023-1317 exists.

Public exploit code: 1 Nuclei template.

Sources

Also known as GHSA-3q24-rrgq-j66h.