# CVE-2023-20062: Cisco Unified Intelligence Center Vulnerabilities

> Authenticated attackers can exploit SSRF and information disclosure flaws in Cisco Unified Intelligence Center to access sensitive data or internal resources.

- **Severity:** Medium 6.5 (`CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 3 Mar 2023
- **Updated:** 25 Oct 2024
- **Also known as:** GHSA-rpch-gp56-fxr3

## What is CVE-2023-20062?

CVE-2023-20062 is a medium-severity server-side request forgery vulnerability in Cisco Unified Intelligence Center, published on 3 Mar 2023. Any signed-in user can exploit it over the network, with no action from the victim.

### Official description

Multiple vulnerabilities in Cisco Unified Intelligence Center could allow an authenticated, remote attacker to collect sensitive information or perform a server-side request forgery (SSRF) attack on an affected system. Cisco plans to release software updates that address these vulnerabilities.

Weakness: CWE-918 (Server-Side Request Forgery), CWE-200 (Exposure of Sensitive Information to an Unauthorized Actor)

## Which versions are affected by CVE-2023-20062?

It affects 4 products.


Products: Cisco Packaged Contact Center Enterprise, Cisco Unified Contact Center Enterprise, Cisco Unified Contact Center Express, Cisco Unified Intelligence Center.

## How do I fix CVE-2023-20062?

No fix has been published for CVE-2023-20062 yet. Limit exposure of the affected software until one is available.

## Is CVE-2023-20062 being exploited?

There is no known exploitation of CVE-2023-20062 in the wild and no public exploit code.

## Other vulnerabilities in Cisco Unified Intelligence Center

- [CVE-2018-0445](https://insights.sbomify.com/CVE-2018-0445/): Cisco Packaged Contact Center Enterprise Cross-Site Request Forgery Vulnerability (high 8.8)
- [CVE-2023-20061](https://insights.sbomify.com/CVE-2023-20061/): Cisco Unified Intelligence Center Vulnerabilities (medium 6.5)
- [CVE-2023-20058](https://insights.sbomify.com/CVE-2023-20058/): Cross-site scripting in Cisco Packaged Contact Center Enterprise (medium 6.1)
- [CVE-2018-0444](https://insights.sbomify.com/CVE-2018-0444/): Cisco Packaged Contact Center Enterprise Cross-Site Scripting Vulnerability (medium 6.1)
- [CVE-2021-1395](https://insights.sbomify.com/CVE-2021-1395/): Cisco Unified Intelligence Center Reflected Cross-Site Scripting Vulnerability (medium 4.7)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2023-20062 and fix it if it is affected.

What it is: CVE-2023-20062 is a medium-severity server-side request forgery vulnerability in Cisco Unified Intelligence Center, published on 3 Mar 2023. Any signed-in user can exploit it over the network, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2023-20062 in the wild and no public exploit code.

Affected product: Cisco Unified Intelligence Center. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2023-20062/ (Markdown: https://insights.sbomify.com/CVE-2023-20062/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2023-20062
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2023-20062
- OSV: https://osv.dev/vulnerability/CVE-2023-20062

---
From sbomify Insights: https://insights.sbomify.com/CVE-2023-20062/
Summaries are generated and may contain mistakes; the official description above is the record.