CVE-2023-20096 Cisco Unified Contact Center Express Stored Cross-Site Scripting Vulnerability
Authenticated attackers can inject scripts into the Cisco Unified CCX management interface, executing code in other users' browsers.
- Exploited in the wild
- Not known
- Login needed
- Any signed-in user
- Attackable
- Over the internet
- Victim action needed
- A user has to click or open something
- Fix
- None listed
What is CVE-2023-20096?
CVE-2023-20096 is a medium-severity cross-site scripting vulnerability in Cisco Unified Contact Center Express, published on 5 Apr 2023. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.
Official description
A vulnerability in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to perform a stored cross-site scripting (XSS) attack. This vulnerability is due to insufficient input validation of user-supplied data. An attacker could exploit this vulnerability by entering crafted text into various input fields within the web-based management interface. A successful exploit could allow the attacker to perform a stored XSS attack, which could allow the execution of scripts within the context of other users of the interface.
Weakness: CWE-79
Which versions are affected by CVE-2023-20096?
It affects 1 product.
Products include Cisco Unified Contact Center Express.
How do I fix CVE-2023-20096?
No fix has been published for CVE-2023-20096 yet. Limit exposure of the affected software until one is available.
Escape output for the context it lands in and set a strict Content Security Policy. Upgrading the affected component is the real fix. More about Cross-site scripting.
Is CVE-2023-20096 being exploited?
There is no known exploitation of CVE-2023-20096 in the wild and no public exploit code.
Other vulnerabilities in Cisco Unified Contact Center Express
- CVE-2025-20354 Cisco Unified Contact Center Express Remote Code Execution Vulnerability
- CVE-2020-3280 Cisco Unified Contact Center Express Remote Code Execution Vulnerability
- CVE-2018-0403 Information disclosure in Cisco Unified Contact Center Express unknown
- CVE-2022-20658 Privilege escalation in Cisco Unified Contact Center Domain Manager
- CVE-2025-20358 Cisco Unified Contact Center Express Editor Authentication Bypass Vulnerability
Sources
Also known as GHSA-4v5g-36mr-fcgx.