# CVE-2023-22964: Auth bypass in n/a

> Attackers can bypass authentication in Zoho ManageEngine ServiceDesk Plus MSP when LDAP is enabled, requiring an upgrade to secure the system.

- **Severity:** Critical 9.1 (`CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 20 Jan 2023
- **Updated:** 3 Apr 2025
- **Also known as:** GHSA-p357-h73m-92rg

## What is CVE-2023-22964?

CVE-2023-22964 is a critical authentication bypass vulnerability in n/a, published on 20 Jan 2023. An attacker can exploit it over the internet without logging in, with no action from the victim.

### Official description

Zoho ManageEngine ServiceDesk Plus MSP before 10611, and 13x before 13004, is vulnerable to authentication bypass when LDAP authentication is enabled.

Weakness: CWE-287 (Improper Authentication)

## Which versions are affected by CVE-2023-22964?

It affects 1 product.


Products: Zohocorp Manageengine Servicedesk Plus Msp.

## How do I fix CVE-2023-22964?

No fix has been published for CVE-2023-22964 yet. Limit exposure of the affected software until one is available.

## Is CVE-2023-22964 being exploited?

There is no known exploitation of CVE-2023-22964 in the wild and no public exploit code.

## Other vulnerabilities in n/a

- [CVE-2021-44675](https://insights.sbomify.com/CVE-2021-44675/): Auth bypass in n/a (critical 9.8)
- [CVE-2021-31531](https://insights.sbomify.com/CVE-2021-31531/): Server-side request forgery in n/a (critical 9.8)
- [CVE-2022-40773](https://insights.sbomify.com/CVE-2022-40773/): Privilege escalation in n/a (high 8.8)
- [CVE-2022-32551](https://insights.sbomify.com/CVE-2022-32551/): Path traversal in n/a (high 7.5)
- [CVE-2021-31530](https://insights.sbomify.com/CVE-2021-31530/): Information disclosure in n/a (high 7.5)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2023-22964 and fix it if it is affected.

What it is: CVE-2023-22964 is a critical authentication bypass vulnerability in n/a, published on 20 Jan 2023. An attacker can exploit it over the internet without logging in, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2023-22964 in the wild and no public exploit code.

Affected product: n/a. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2023-22964/ (Markdown: https://insights.sbomify.com/CVE-2023-22964/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2023-22964
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2023-22964
- OSV: https://osv.dev/vulnerability/CVE-2023-22964

---
From sbomify Insights: https://insights.sbomify.com/CVE-2023-22964/
Summaries are generated and may contain mistakes; the official description above is the record.