# CVE-2023-27148: Cross-site scripting in n/a

> Attackers can execute arbitrary scripts in the admin panel via the Role Name parameter, potentially compromising administrator accounts.

- **Severity:** Medium 4.8 (`CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** An administrator
- **Attackable:** Over the internet
- **Victim action needed:** A user has to click or open something
- **Fix available:** No
- **Published:** 23 Oct 2023
- **Updated:** 11 Sep 2024
- **Also known as:** GHSA-r2hq-xr24-chr5

## What is CVE-2023-27148?

CVE-2023-27148 is a medium-severity cross-site scripting vulnerability in n/a, published on 23 Oct 2023. An attacker needs administrator access to exploit it, and only if a user opens a file or follows a link.

### Official description

A stored cross-site scripting (XSS) vulnerability in the Admin panel in Enhancesoft osTicket v1.17.2 allows attackers to execute arbitrary web scripts or HTML via a crafted payload injected into the Role Name parameter.

Weakness: CWE-79 (Improper Neutralization of Input During Web Page Generation)

## Which versions are affected by CVE-2023-27148?

It affects 1 product.


Products: Enhancesoft Osticket.

## How do I fix CVE-2023-27148?

No fix has been published for CVE-2023-27148 yet. Limit exposure of the affected software until one is available.

## Is CVE-2023-27148 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2023-27148 exists.

## Other vulnerabilities in n/a

- [CVE-2021-42235](https://insights.sbomify.com/CVE-2021-42235/): SQL injection in n/a (critical 9.8)
- [CVE-2020-24881](https://insights.sbomify.com/CVE-2020-24881/): Server-side request forgery in n/a (critical 9.8)
- [CVE-2022-31888](https://insights.sbomify.com/CVE-2022-31888/): Other in n/a (high 8.8)
- [CVE-2019-14749](https://insights.sbomify.com/CVE-2019-14749/): Other in n/a (high 8.8)
- [CVE-2026-22200](https://insights.sbomify.com/CVE-2026-22200/): osTicket (1.18.x < 1.18.3, 1.17.x < 1.17.7) PDF Export Arbitrary File Read (high 8.7)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2023-27148 and fix it if it is affected.

What it is: CVE-2023-27148 is a medium-severity cross-site scripting vulnerability in n/a, published on 23 Oct 2023. An attacker needs administrator access to exploit it, and only if a user opens a file or follows a link.
Exploitation: It is not confirmed as exploited in the wild, but public exploit code for CVE-2023-27148 exists.

Affected product: n/a. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2023-27148/ (Markdown: https://insights.sbomify.com/CVE-2023-27148/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2023-27148
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2023-27148
- OSV: https://osv.dev/vulnerability/CVE-2023-27148

---
From sbomify Insights: https://insights.sbomify.com/CVE-2023-27148/
Summaries are generated and may contain mistakes; the official description above is the record.