{"answers":{"affected":"It affects 4 products.","exploited":"There is no known exploitation of CVE-2023-29443 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2023-29443 yet. Limit exposure of the affected software until one is available.","what":"CVE-2023-29443 is a medium-severity vulnerability in Zohocorp Manageengine Servicedesk Plus, published on 26 Apr 2023. An attacker needs administrator access to exploit it, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2023-29443 and fix it if it is affected.\n\nWhat it is: CVE-2023-29443 is a medium-severity vulnerability in Zohocorp Manageengine Servicedesk Plus, published on 26 Apr 2023. An attacker needs administrator access to exploit it, with no action from the victim.\nExploitation: There is no known exploitation of CVE-2023-29443 in the wild and no public exploit code.\n\nAffected product: Zohocorp Manageengine Servicedesk Plus. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2023-29443/ (Markdown: https://insights.sbomify.com/CVE-2023-29443/index.md)","id":"CVE-2023-29443","markdown":"https://insights.sbomify.com/CVE-2023-29443/index.md","name":"CVE-2023-29443","record":{"aliases":["GHSA-h7wh-8cwv-qqm6"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["data_read","code_execution"],"network_reachable":"yes","non_default_config":false,"product_category":"ITSM web application","requires_auth":"high_privilege","summary":"Attackers with SDAdmin privileges can exploit XXE vulnerabilities in the Reports integration API to read sensitive data or execute code.","user_interaction":"not_required","vuln_class":"xxe"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"mitre","cpe":[{"product":"manageengine_assetexplorer","vendor":"zohocorp"},{"product":"manageengine_servicedesk_plus","vendor":"zohocorp"},{"product":"manageengine_servicedesk_plus_msp","vendor":"zohocorp"},{"product":"manageengine_supportcenter_plus","vendor":"zohocorp"}],"cvss":{"score":4.9,"severity":"medium","source":"cisa-adp","vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N","version":"3.1"},"cwes":[{"id":"CWE-611","name":"Improper Restriction of XML External Entity Reference"}],"description":"Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and AssetExplorer before 6989 allow SDAdmin attackers to conduct XXE attacks via a crafted server that sends malformed XML from a Reports integration API endpoint.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":null,"headline":"XML external entity in n/a","id":"CVE-2023-29443","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":"zohocorp:manageengine_servicedesk_plus","products":["zohocorp:manageengine_servicedesk_plus"],"type":"xxe","year":"2023"},"n_packages":0,"n_references":1,"next":{"headline":"Uncontrolled Search Path Element in PTC's Kepware KEPServerEX","id":"CVE-2023-29444"},"packages":[],"prev":{"headline":"Cross-site scripting in n/a","id":"CVE-2023-29442"},"products":["n/a"],"published":"2023-04-26","related":[{"cvss_score":9.8,"headline":"Integer overflow in Manage Engine Asset Explorer Agent","id":"CVE-2021-20110","kev_date_added":null,"published":"2021-07-19"},{"cvss_score":9.1,"headline":"Server-side request forgery in n/a","id":"CVE-2019-12994","kev_date_added":null,"published":"2019-08-08"},{"cvss_score":8.8,"headline":"Server-side request forgery in n/a","id":"CVE-2019-12959","kev_date_added":null,"published":"2019-08-08"},{"cvss_score":8.5,"headline":"XML external entity in n/a","id":"CVE-2019-14693","kev_date_added":null,"published":"2019-08-08"},{"cvss_score":7.5,"headline":"Denial of service in n/a","id":"CVE-2023-26601","kev_date_added":null,"published":"2023-03-06"},{"cvss_score":7.5,"headline":"Information disclosure in n/a","id":"CVE-2022-35403","kev_date_added":null,"published":"2022-07-12"},{"cvss_score":7.5,"headline":"Denial of service in Manage Engine Asset Explorer Agent","id":"CVE-2021-20108","kev_date_added":null,"published":"2021-07-19"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":"no","exploitation":"none","technical_impact":"partial"},"state":"PUBLISHED","updated":"2025-02-03","vendors":["n/a"]},"summary":"Attackers with SDAdmin privileges can exploit XXE vulnerabilities in the Reports integration API to read sensitive data or execute code.","url":"https://insights.sbomify.com/CVE-2023-29443/"}