# CVE-2023-3037: HelpDezk Community improper authorization

> Remote attackers can bypass authentication to access the platform and retrieve personal data via the jsonGrid parameter.

- **Severity:** High 8.6 (`CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:L`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 4 Oct 2023
- **Updated:** 19 Sep 2024
- **Also known as:** GHSA-4h86-mvgc-529g

## What is CVE-2023-3037?

CVE-2023-3037 is a high-severity missing authorization vulnerability in HelpDezk Community, published on 4 Oct 2023. An attacker can exploit it over the internet without logging in, with no action from the victim.

### Official description

Improper authorization vulnerability in HelpDezk Community affecting version 1.1.10. This vulnerability could allow a remote attacker to access the platform without authentication and retrieve personal data via the jsonGrid parameter.

Weakness: CWE-285 (Improper Authorization)

## Which versions are affected by CVE-2023-3037?

It affects 1 product.


Products: Helpdezk Helpdezk.

## How do I fix CVE-2023-3037?

No fix has been published for CVE-2023-3037 yet. Limit exposure of the affected software until one is available.

## Is CVE-2023-3037 being exploited?

There is no known exploitation of CVE-2023-3037 in the wild and no public exploit code.

## Other vulnerabilities in HelpDezk Community

- [CVE-2023-3038](https://insights.sbomify.com/CVE-2023-3038/): HelpDezk Community improper authorization (critical 9.8)
- [CVE-2014-8337](https://insights.sbomify.com/CVE-2014-8337/): File upload in n/a (critical 9.8)
- [CVE-2017-14145](https://insights.sbomify.com/CVE-2017-14145/): SQL injection in n/a (critical 9.8)
- [CVE-2017-14146](https://insights.sbomify.com/CVE-2017-14146/): File upload in n/a (high 8.8)
- [CVE-2017-7446](https://insights.sbomify.com/CVE-2017-7446/): Cross-site request forgery in n/a (high 8.8)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2023-3037 and fix it if it is affected.

What it is: CVE-2023-3037 is a high-severity missing authorization vulnerability in HelpDezk Community, published on 4 Oct 2023. An attacker can exploit it over the internet without logging in, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2023-3037 in the wild and no public exploit code.

Affected product: HelpDezk Community. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2023-3037/ (Markdown: https://insights.sbomify.com/CVE-2023-3037/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2023-3037
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2023-3037
- OSV: https://osv.dev/vulnerability/CVE-2023-3037

---
From sbomify Insights: https://insights.sbomify.com/CVE-2023-3037/
Summaries are generated and may contain mistakes; the official description above is the record.