# CVE-2023-30904: Hardcoded credentials in HPE Insight Remote Support

> Local attackers can access privileged LDAP information due to hardcoded credentials in HPE Insight Remote Support.

- **Severity:** Medium 5.5 (`CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Local or same network only
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 16 Jun 2023
- **Updated:** 17 Dec 2024
- **Also known as:** GHSA-6mgq-6mpr-4mmx

## What is CVE-2023-30904?

CVE-2023-30904 is a medium-severity vulnerability in Hewlett Packard Enterprise (HPE) HPE Insight Remote Support , published on 16 Jun 2023. It can only be exploited from the same machine or local network, with no action from the victim.

### Official description

A security vulnerability in HPE Insight Remote Support may result in the local disclosure of privileged LDAP information.

Weakness: CWE-798 (Use of Hard-coded Credentials)

## Which versions are affected by CVE-2023-30904?

It affects 1 product.


Products: Hpe Insight Remote Support.

## How do I fix CVE-2023-30904?

No fix has been published for CVE-2023-30904 yet. Limit exposure of the affected software until one is available.

## Is CVE-2023-30904 being exploited?

There is no known exploitation of CVE-2023-30904 in the wild and no public exploit code.

## Other vulnerabilities in Hewlett Packard Enterprise (HPE) HPE Insight Remote Support 

- [CVE-2025-37099](https://insights.sbomify.com/CVE-2025-37099/): Code injection in Insight Remote Support (critical 9.8)
- [CVE-2024-53676](https://insights.sbomify.com/CVE-2024-53676/): Path traversal in HPE Insight Remote Support (critical 9.8)
- [CVE-2024-53673](https://insights.sbomify.com/CVE-2024-53673/): Deserialization in Insight Remote Support (high 8.1)
- [CVE-2025-37097](https://insights.sbomify.com/CVE-2025-37097/): Denial of service in Insight Remote Support (high 7.5)
- [CVE-2025-37098](https://insights.sbomify.com/CVE-2025-37098/): Path traversal in Insight Remote Support (high 7.5)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2023-30904 and fix it if it is affected.

What it is: CVE-2023-30904 is a medium-severity vulnerability in Hewlett Packard Enterprise (HPE) HPE Insight Remote Support , published on 16 Jun 2023. It can only be exploited from the same machine or local network, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2023-30904 in the wild and no public exploit code.

Affected product: Hewlett Packard Enterprise (HPE) HPE Insight Remote Support . No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2023-30904/ (Markdown: https://insights.sbomify.com/CVE-2023-30904/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2023-30904
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2023-30904
- OSV: https://osv.dev/vulnerability/CVE-2023-30904

---
From sbomify Insights: https://insights.sbomify.com/CVE-2023-30904/
Summaries are generated and may contain mistakes; the official description above is the record.