{"answers":{"affected":"It affects 1 product.","exploited":"There is no known exploitation of CVE-2023-38056 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2023-38056 yet. Limit exposure of the affected software until one is available.","what":"CVE-2023-38056 is a high-severity command injection vulnerability in Otrs Otrs, published on 24 Jul 2023. An attacker needs administrator access to exploit it, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2023-38056 and fix it if it is affected.\n\nWhat it is: CVE-2023-38056 is a high-severity command injection vulnerability in Otrs Otrs, published on 24 Jul 2023. An attacker needs administrator access to exploit it, with no action from the victim.\nExploitation: There is no known exploitation of CVE-2023-38056 in the wild and no public exploit code.\n\nAffected product: Otrs Otrs. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2023-38056/ (Markdown: https://insights.sbomify.com/CVE-2023-38056/index.md)","id":"CVE-2023-38056","markdown":"https://insights.sbomify.com/CVE-2023-38056/index.md","name":"CVE-2023-38056","record":{"aliases":["GHSA-236v-xxhj-r9jw","UBUNTU-CVE-2023-38056"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["code_execution"],"network_reachable":"yes","non_default_config":false,"product_category":"OTRS ticketing system","requires_auth":"high_privilege","summary":"Authenticated administrators can execute arbitrary code via improper neutralization in the OTRS System Configuration module.","user_interaction":"not_required","vuln_class":"command_injection"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"OTRS","cpe":[{"product":"otrs","vendor":"otrs"}],"cvss":{"score":7.2,"severity":"high","source":"cna","vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","version":"3.1"},"cwes":[{"id":"CWE-78","name":"Improper Neutralization of Special Elements used in an OS Command"}],"description":"Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":false,"headline":"Code execution via System Configuration","id":"CVE-2023-38056","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":"otrs:otrs","products":["otrs:otrs"],"type":"command_injection","year":"2023"},"n_packages":0,"n_references":1,"next":{"headline":"XSS stored in survey answers","id":"CVE-2023-38057"},"packages":[],"prev":{"headline":"A BOLA vulnerability in GET, PUT, DELETE /services/{serviceId} in EasyAppointments \u003c 1.5.0","id":"CVE-2023-38055"},"products":["((OTRS)) Community Edition","OTRS"],"published":"2023-07-24","related":[{"cvss_score":9.1,"headline":"SQL Injection via MySQL Quote Method","id":"CVE-2026-48188","kev_date_added":null,"published":"2026-06-01"},{"cvss_score":8.8,"headline":"SQL injection in n/a","id":"CVE-2013-4717","kev_date_added":null,"published":"2021-08-09"},{"cvss_score":8.8,"headline":"Code injection in n/a","id":"CVE-2017-14635","kev_date_added":null,"published":"2017-09-21"},{"cvss_score":8.7,"headline":"SSL Certificates are not checked for E-Mail Handling","id":"CVE-2023-5422","kev_date_added":null,"published":"2023-10-16"},{"cvss_score":8.1,"headline":"Password is send back to client","id":"CVE-2023-6254","kev_date_added":null,"published":"2023-11-27"},{"cvss_score":7.6,"headline":"Information disclouse and DoS via websocket push events","id":"CVE-2023-2534","kev_date_added":null,"published":"2023-05-08"},{"cvss_score":7.5,"headline":"DoS attack using email","id":"CVE-2022-39052","kev_date_added":null,"published":"2022-10-17"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":"no","exploitation":"none","technical_impact":"total"},"state":"PUBLISHED","updated":"2024-10-23","vendors":["OTRS AG"]},"summary":"Authenticated administrators can execute arbitrary code via improper neutralization in the OTRS System Configuration module.","url":"https://insights.sbomify.com/CVE-2023-38056/"}