{"answers":{"affected":"It affects 1 product.","exploited":"There is no known exploitation of CVE-2023-38058 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2023-38058 yet. Limit exposure of the affected software until one is available.","what":"CVE-2023-38058 is a medium-severity missing authorization vulnerability in Otrs Otrs, published on 24 Jul 2023. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link."},"fix_prompt":"Check this codebase for CVE-2023-38058 and fix it if it is affected.\n\nWhat it is: CVE-2023-38058 is a medium-severity missing authorization vulnerability in Otrs Otrs, published on 24 Jul 2023. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.\nExploitation: There is no known exploitation of CVE-2023-38058 in the wild and no public exploit code.\n\nAffected product: Otrs Otrs. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2023-38058/ (Markdown: https://insights.sbomify.com/CVE-2023-38058/index.md)","id":"CVE-2023-38058","markdown":"https://insights.sbomify.com/CVE-2023-38058/index.md","name":"CVE-2023-38058","record":{"aliases":["GHSA-q58q-5fj7-r8px","UBUNTU-CVE-2023-38058"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["data_modify"],"network_reachable":"yes","non_default_config":false,"product_category":"OTRS ticketing system","requires_auth":"low_privilege","summary":"Authenticated agents can move tickets without proper permissions due to an improper privilege check in the OTRS agent interface.","user_interaction":"required","vuln_class":"missing_authorization"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"OTRS","cpe":[{"product":"otrs","vendor":"otrs"}],"cvss":{"score":4.1,"severity":"medium","source":"cna","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:L/A:N","version":"3.1"},"cwes":[{"id":"CWE-863","name":"Incorrect Authorization"},{"id":"CWE-269","name":"Improper Privilege Management"}],"description":"An improper privilege check in the OTRS ticket move action in the agent interface allows   any as agent authenticated attacker to  to perform a move of an ticket without the needed permission.\nThis issue affects OTRS: from 8.0.X before 8.0.35.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":false,"headline":"Tickets can be moved without permissions","id":"CVE-2023-38058","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":"otrs:otrs","products":["otrs:otrs"],"type":"missing_authorization","year":"2023"},"n_packages":0,"n_references":1,"next":{"headline":"External pictures can be loaded even if not allowed by configuration","id":"CVE-2023-38059"},"packages":[],"prev":{"headline":"XSS stored in survey answers","id":"CVE-2023-38057"},"products":["OTRS"],"published":"2023-07-24","related":[{"cvss_score":9.1,"headline":"SQL Injection via MySQL Quote Method","id":"CVE-2026-48188","kev_date_added":null,"published":"2026-06-01"},{"cvss_score":8.8,"headline":"SQL injection in n/a","id":"CVE-2013-4717","kev_date_added":null,"published":"2021-08-09"},{"cvss_score":8.8,"headline":"Code injection in n/a","id":"CVE-2017-14635","kev_date_added":null,"published":"2017-09-21"},{"cvss_score":8.7,"headline":"SSL Certificates are not checked for E-Mail Handling","id":"CVE-2023-5422","kev_date_added":null,"published":"2023-10-16"},{"cvss_score":8.1,"headline":"Password is send back to client","id":"CVE-2023-6254","kev_date_added":null,"published":"2023-11-27"},{"cvss_score":7.6,"headline":"Information disclouse and DoS via websocket push events","id":"CVE-2023-2534","kev_date_added":null,"published":"2023-05-08"},{"cvss_score":7.5,"headline":"DoS attack using email","id":"CVE-2022-39052","kev_date_added":null,"published":"2022-10-17"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":"no","exploitation":"none","technical_impact":"partial"},"state":"PUBLISHED","updated":"2024-10-17","vendors":["OTRS AG"]},"summary":"Authenticated agents can move tickets without proper permissions due to an improper privilege check in the OTRS agent interface.","url":"https://insights.sbomify.com/CVE-2023-38058/"}