# CVE-2023-39249: Auth bypass in SupportAssist Client Consumer

> Local non-admin users can bypass authentication to gain temporary administrative privileges within the Dell SupportAssist interface.

- **Severity:** Medium 6.3 (`CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:L`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Local or same network only
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 14 Feb 2024
- **Updated:** 14 Aug 2024
- **Also known as:** GHSA-g6jf-r72q-jg8c

## What is CVE-2023-39249?

CVE-2023-39249 is a medium-severity authentication bypass vulnerability in Dell SupportAssist Client Consumer, published on 14 Feb 2024. It can only be exploited from the same machine or local network, with no action from the victim.

### Official description

Dell SupportAssist for Business PCs version 3.4.0 contains a local Authentication Bypass vulnerability that allows locally authenticated non-admin users to gain temporary privilege within the SupportAssist User Interface on their respective PC. The Run as Admin temporary privilege feature enables IT/System Administrators to perform driver scans and Dell-recommended driver installations without requiring them to log out of the local non-admin user session. However, the granted privilege is limited solely to the SupportAssist User Interface and automatically expires after 15 minutes.

Weakness: CWE-280 (Improper Handling of Insufficient Permissions or Privileges)

## Which versions are affected by CVE-2023-39249?

It affects 1 product.


Products: Dell Supportassist for Home Pcs.

## How do I fix CVE-2023-39249?

No fix has been published for CVE-2023-39249 yet. Limit exposure of the affected software until one is available.

## Is CVE-2023-39249 being exploited?

There is no known exploitation of CVE-2023-39249 in the wild and no public exploit code.

## Other vulnerabilities in Dell SupportAssist Client Consumer

- [CVE-2021-36297](https://insights.sbomify.com/CVE-2021-36297/): Other in SupportAssist Client Consumer (high 7.8)
- [CVE-2024-38305](https://insights.sbomify.com/CVE-2024-38305/): Privilege escalation in SupportAssist for Home PCs (high 7.3)
- [CVE-2023-48670](https://insights.sbomify.com/CVE-2023-48670/): Privilege escalation in SupportAssist Client Consumer (high 7.3)
- [CVE-2023-25535](https://insights.sbomify.com/CVE-2023-25535/): Privilege escalation in SupportAssist Client Consumer (high 7.2)
- [CVE-2025-38738](https://insights.sbomify.com/CVE-2025-38738/): Privilege escalation in SupportAssist for Home PCs (medium 6.7)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2023-39249 and fix it if it is affected.

What it is: CVE-2023-39249 is a medium-severity authentication bypass vulnerability in Dell SupportAssist Client Consumer, published on 14 Feb 2024. It can only be exploited from the same machine or local network, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2023-39249 in the wild and no public exploit code.

Affected product: Dell SupportAssist Client Consumer. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2023-39249/ (Markdown: https://insights.sbomify.com/CVE-2023-39249/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2023-39249
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2023-39249
- OSV: https://osv.dev/vulnerability/CVE-2023-39249

---
From sbomify Insights: https://insights.sbomify.com/CVE-2023-39249/
Summaries are generated and may contain mistakes; the official description above is the record.