# CVE-2023-42231: Missing authorization in n/a

> Low-privileged users can delete admin accounts in HelpdeskAdvanced due to incorrect access control, potentially leading to privilege escalation.

- **Severity:** High 8.1 (`CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 13 Jan 2025
- **Updated:** 23 Jan 2025
- **Also known as:** GHSA-983x-wcjm-36qg

## What is CVE-2023-42231?

CVE-2023-42231 is a high-severity missing authorization vulnerability in n/a, published on 13 Jan 2025. Any signed-in user can exploit it over the network, with no action from the victim.

### Official description

Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Incorrect Access Control. Low privileged users can delete admin users by sending a request to the "WSCView/Delete" function.

Weakness: CWE-281 (Improper Preservation of Permissions)

## Which versions are affected by CVE-2023-42231?

It affects 1 product.


Products: Zucchetti Helpdeskadvanced.

## How do I fix CVE-2023-42231?

No fix has been published for CVE-2023-42231 yet. Limit exposure of the affected software until one is available.

## Is CVE-2023-42231 being exploited?

There is no known exploitation of CVE-2023-42231 in the wild and no public exploit code.

## Other vulnerabilities in n/a

- [CVE-2023-42228](https://insights.sbomify.com/CVE-2023-42228/): Missing authorization in n/a (high 8.8)
- [CVE-2023-42225](https://insights.sbomify.com/CVE-2023-42225/): Path traversal in n/a (high 7.5)
- [CVE-2023-42226](https://insights.sbomify.com/CVE-2023-42226/): Path traversal in n/a (high 7.5)
- [CVE-2023-42227](https://insights.sbomify.com/CVE-2023-42227/): Path traversal in n/a (high 7.5)
- [CVE-2023-42232](https://insights.sbomify.com/CVE-2023-42232/): Path traversal in n/a (high 7.5)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2023-42231 and fix it if it is affected.

What it is: CVE-2023-42231 is a high-severity missing authorization vulnerability in n/a, published on 13 Jan 2025. Any signed-in user can exploit it over the network, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2023-42231 in the wild and no public exploit code.

Affected product: n/a. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2023-42231/ (Markdown: https://insights.sbomify.com/CVE-2023-42231/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2023-42231
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2023-42231
- OSV: https://osv.dev/vulnerability/CVE-2023-42231

---
From sbomify Insights: https://insights.sbomify.com/CVE-2023-42231/
Summaries are generated and may contain mistakes; the official description above is the record.