# CVE-2023-4768: Improper Neutralization of CRLF Sequences in ManageEngine Desktop Central

> Remote attackers can inject HTTP headers and perform response splitting via the fileName parameter in ManageEngine Desktop Central.

- **Severity:** Medium 6.1 (`CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** A user has to click or open something
- **Fix available:** No
- **Published:** 3 Nov 2023
- **Updated:** 5 Sep 2024
- **Also known as:** GHSA-w4hh-9q66-vgvc

## What is CVE-2023-4768?

CVE-2023-4768 is a medium-severity vulnerability in ManageEngine Desktop Central, published on 3 Nov 2023. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.

### Official description

A CRLF injection vulnerability has been found in ManageEngine Desktop Central affecting version 9.1.0. This vulnerability could allow a remote attacker to inject arbitrary HTTP headers and perform HTTP response splitting attacks via the fileName parameter in /STATE_ID/1613157927228/InvSWMetering.pdf.

Weakness: CWE-93 (Improper Neutralization of CRLF Sequences)

## Which versions are affected by CVE-2023-4768?

It affects 1 product.


Products: Zohocorp Manageengine Desktop Central.

## How do I fix CVE-2023-4768?

No fix has been published for CVE-2023-4768 yet. Limit exposure of the affected software until one is available.

## Is CVE-2023-4768 being exploited?

There is no known exploitation of CVE-2023-4768 in the wild and no public exploit code.

## Other vulnerabilities in ManageEngine Desktop Central

- [CVE-2021-44515](https://insights.sbomify.com/CVE-2021-44515/): Zoho Desktop Central Authentication Bypass (critical 9.8, exploited in the wild)
- [CVE-2020-10189](https://insights.sbomify.com/CVE-2020-10189/): Zoho ManageEngine Desktop Central File Upload (critical 9.8, exploited in the wild)
- [CVE-2017-7213](https://insights.sbomify.com/CVE-2017-7213/): Auth bypass in n/a (critical 10.0)
- [CVE-2014-9371](https://insights.sbomify.com/CVE-2014-9371/): Code injection in n/a (critical 10.0)
- [CVE-2020-15588](https://insights.sbomify.com/CVE-2020-15588/): Integer overflow in n/a (critical 9.8)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2023-4768 and fix it if it is affected.

What it is: CVE-2023-4768 is a medium-severity vulnerability in ManageEngine Desktop Central, published on 3 Nov 2023. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.
Exploitation: There is no known exploitation of CVE-2023-4768 in the wild and no public exploit code.

Affected product: ManageEngine Desktop Central. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2023-4768/ (Markdown: https://insights.sbomify.com/CVE-2023-4768/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2023-4768
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2023-4768
- OSV: https://osv.dev/vulnerability/CVE-2023-4768

---
From sbomify Insights: https://insights.sbomify.com/CVE-2023-4768/
Summaries are generated and may contain mistakes; the official description above is the record.