# CVE-2023-49978: Missing authorization in n/a

> Non-administrator users can access administrative pages and perform privileged actions due to incorrect access control in Customer Support System v1.

- **Severity:** High 7.2 (`CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H`)
- **Exploited in the wild:** Not known
- **Login needed:** An administrator
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 6 Mar 2024
- **Updated:** 3 Aug 2024
- **Also known as:** GHSA-37p6-2h72-m598

## What is CVE-2023-49978?

CVE-2023-49978 is a high-severity missing authorization vulnerability in n/a, published on 6 Mar 2024. An attacker needs administrator access to exploit it, with no action from the victim.

### Official description

Incorrect access control in Customer Support System v1 allows non-administrator users to access administrative pages and execute actions reserved for administrators.

Weakness: CWE-284 (Improper Access Control)

## Which versions are affected by CVE-2023-49978?

It affects 1 product.


Products: Oretnom23 Customer Support System.

## How do I fix CVE-2023-49978?

No fix has been published for CVE-2023-49978 yet. Limit exposure of the affected software until one is available.

## Is CVE-2023-49978 being exploited?

There is no known exploitation of CVE-2023-49978 in the wild and no public exploit code.

Public exploit code:

- Customer Support System 1.0 - Incorrect Access Control (github_poc): https://github.com/geraldoalcantara/CVE-2023-49978

## Other vulnerabilities in n/a

- [CVE-2023-49547](https://insights.sbomify.com/CVE-2023-49547/): SQL injection in n/a (critical 9.8)
- [CVE-2023-49970](https://insights.sbomify.com/CVE-2023-49970/): SQL injection in n/a (critical 9.8)
- [CVE-2025-70141](https://insights.sbomify.com/CVE-2025-70141/): Missing authorization in n/a (critical 9.4)
- [CVE-2023-49546](https://insights.sbomify.com/CVE-2023-49546/): SQL injection in n/a (high 8.8)
- [CVE-2023-49548](https://insights.sbomify.com/CVE-2023-49548/): SQL injection in n/a (high 8.8)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2023-49978 and fix it if it is affected.

What it is: CVE-2023-49978 is a high-severity missing authorization vulnerability in n/a, published on 6 Mar 2024. An attacker needs administrator access to exploit it, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2023-49978 in the wild and no public exploit code.

Affected product: n/a. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2023-49978/ (Markdown: https://insights.sbomify.com/CVE-2023-49978/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2023-49978
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2023-49978
- OSV: https://osv.dev/vulnerability/CVE-2023-49978

---
From sbomify Insights: https://insights.sbomify.com/CVE-2023-49978/
Summaries are generated and may contain mistakes; the official description above is the record.