CVE-2023-50839 WordPress JS Help Desk – Best Help Desk & Support Plugin <= 2.8.1 is vulnerable to SQL Injection

What is CVE-2023-50839?

CVE-2023-50839 is a critical SQL injection vulnerability in JS Help Desk – Best Help Desk & Support Plugin, published on 28 Dec 2023. An attacker can exploit it over the internet without logging in, with no action from the victim.

Official description

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.8.1.

Weakness: CWE-89

Which versions are affected by CVE-2023-50839?

It affects 1 product.

Products include Wiselyhub Js Help Desk.

How do I fix CVE-2023-50839?

No fix has been published for CVE-2023-50839 yet. Limit exposure of the affected software until one is available.

Use parameterised queries everywhere and never build SQL by joining strings. Upgrade affected software first; a web application firewall only buys time. More about SQL injection.

Is CVE-2023-50839 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2023-50839 exists.

Public exploit code: 1 Nuclei template and 1 proofs of concept on GitHub.

Other vulnerabilities in JS Help Desk – Best Help Desk & Support Plugin

• CVE-2022-46839 WordPress JS Help Desk – Best Help Desk & Support Plugin Plugin <= 2.7.1 is vulnerable to Arbitrary File Upload Critical 10.0
• CVE-2024-13606 Information disclosure in JS Help Desk – AI-Powered Support & Ticketing System High 7.5
• CVE-2022-46842 WordPress JS Help Desk plugin <= 2.7.1 is vulnerable to Cross Site Request Forgery (CSRF) Medium 5.4
• CVE-2024-31273 WordPress JS Help Desk plugin <= 2.8.3 - Broken Access Control vulnerability Medium 5.3

Sources

• CVE record
• NVD
• OSV
• GitHub advisory
• How this page is made

Also known as GHSA-3f5j-mfg2-hxvj.