# CVE-2023-5355: Awesome Support < 6.1.5 - Submitter+ Arbitrary File Deletion

> A ticket submitter can delete arbitrary files on the server due to unsanitized file paths in the Awesome Support WordPress plugin.

- **Severity:** High 8.1 (`CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 6 Nov 2023
- **Updated:** 24 Mar 2025
- **Also known as:** GHSA-x85w-8f7w-627g

## What is CVE-2023-5355?

CVE-2023-5355 is a high-severity path traversal vulnerability in Unknown Awesome Support, published on 6 Nov 2023. Any signed-in user can exploit it over the network, with no action from the victim.

### Official description

The Awesome Support WordPress plugin before 6.1.5 does not sanitize file paths when deleting temporary attachment files, allowing a ticket submitter to delete arbitrary files on the server.

Weakness: CWE-22 (Improper Limitation of a Pathname to a Restricted Directory)

## Which versions are affected by CVE-2023-5355?

It affects 1 product.


Products: Getawesomesupport Awesome Support.

## How do I fix CVE-2023-5355?

No fix has been published for CVE-2023-5355 yet. Limit exposure of the affected software until one is available.

## Is CVE-2023-5355 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2023-5355 exists.

## Other vulnerabilities in Unknown Awesome Support

- [CVE-2024-0594](https://insights.sbomify.com/CVE-2024-0594/): Awesome Support – WordPress HelpDesk & Support Plugin <= 6.1.7 - Authenticated (Subscriber+) SQL Injection (high 8.8)
- [CVE-2015-9318](https://insights.sbomify.com/CVE-2015-9318/): Cross-site scripting in n/a (high 7.5)
- [CVE-2023-49857](https://insights.sbomify.com/CVE-2023-49857/): WordPress Awesome Support plugin <= 6.1.7 - Broken Access Control vulnerability (medium 6.5)
- [CVE-2022-3511](https://insights.sbomify.com/CVE-2022-3511/): Awesome Support < 6.1.2 - Subscriber+ Arbitrary Exported Tickets Download (medium 6.5)
- [CVE-2023-5354](https://insights.sbomify.com/CVE-2023-5354/): Awesome Support < 6.1.5 - Reflected Cross-Site Scripting (medium 6.1)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2023-5355 and fix it if it is affected.

What it is: CVE-2023-5355 is a high-severity path traversal vulnerability in Unknown Awesome Support, published on 6 Nov 2023. Any signed-in user can exploit it over the network, with no action from the victim.
Exploitation: It is not confirmed as exploited in the wild, but public exploit code for CVE-2023-5355 exists.

Affected product: Unknown Awesome Support. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2023-5355/ (Markdown: https://insights.sbomify.com/CVE-2023-5355/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2023-5355
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2023-5355
- OSV: https://osv.dev/vulnerability/CVE-2023-5355

---
From sbomify Insights: https://insights.sbomify.com/CVE-2023-5355/
Summaries are generated and may contain mistakes; the official description above is the record.