CVE-2023-5421 Possible XSS execution in customer information
Authenticated users can execute JavaScript via CustomerID field if autocomplete is enabled, potentially leading to session hijacking or data theft.
- Exploited in the wild
- Not known
- Login needed
- An administrator
- Attackable
- Local or same network only
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2023-5421?
CVE-2023-5421 is a low-severity cross-site scripting vulnerability in Otrs Otrs, published on 16 Oct 2023. It can only be exploited from the same machine or local network, with no action from the victim.
Official description
An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
Which versions are affected by CVE-2023-5421?
It affects 1 product.
Products include Otrs Otrs.
How do I fix CVE-2023-5421?
No fix has been published for CVE-2023-5421 yet. Limit exposure of the affected software until one is available.
Escape output for the context it lands in and set a strict Content Security Policy. Upgrading the affected component is the real fix. More about Cross-site scripting.
Is CVE-2023-5421 being exploited?
There is no known exploitation of CVE-2023-5421 in the wild and no public exploit code.
Other vulnerabilities in Otrs Otrs
Sources
Also known as GHSA-hqj4-p6qw-7mf2, UBUNTU-CVE-2023-5421.