CVE-2023-7337 SQL injection in JS Help Desk – AI-Powered Support & Ticketing System

High 7.5 Published Updated

Unauthenticated attackers can exploit SQL injection in the JS Help Desk WordPress plugin to extract sensitive database information.

Exploited in the wild
Not known
Login needed
Not needed
Attackable
Over the internet
Victim action needed
Not needed
Fix
None listed

What is CVE-2023-7337?

CVE-2023-7337 is a high-severity SQL injection vulnerability in rabilal JS Help Desk – AI-Powered Support & Ticketing System, published on 4 Mar 2026. An attacker can exploit it over the internet without logging in, with no action from the victim.

Official description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Weakness: CWE-89

Which versions are affected by CVE-2023-7337?

How do I fix CVE-2023-7337?

No fix has been published for CVE-2023-7337 yet. Limit exposure of the affected software until one is available.

Use parameterised queries everywhere and never build SQL by joining strings. Upgrade affected software first; a web application firewall only buys time. More about SQL injection.

Is CVE-2023-7337 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2023-7337 exists.

Public exploit code: 1 Nuclei template.

Sources

Also known as GHSA-q6hf-vhcp-h7c7.

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