# CVE-2024-0595: Awesome Support – WordPress HelpDesk & Support Plugin <= 6.1.7 - Missing Authorization via wpas_get_users()

> Authenticated attackers can retrieve sensitive user data like emails due to missing capability checks in the Awesome Support plugin.

- **Severity:** Medium 4.3 (`CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 10 Feb 2024
- **Updated:** 8 Apr 2026
- **Also known as:** GHSA-rpr9-6rwm-4w63

## What is CVE-2024-0595?

CVE-2024-0595 is a medium-severity missing authorization vulnerability in awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin, published on 10 Feb 2024. Any signed-in user can exploit it over the network, with no action from the victim.

### Official description

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to unauthorized access due to a missing capability check on the wpas_get_users() function hooked via AJAX in all versions up to, and including, 6.1.7. This makes it possible for authenticated attackers, with subscriber-level access and above, to retrieve user data such as emails. CVE-2024-35741 is likely a duplicate of this issue.

Weakness: CWE-862 (Missing Authorization)

## Which versions are affected by CVE-2024-0595?

It affects 1 product.


Products: Getawesomesupport Awesome Support.

## How do I fix CVE-2024-0595?

No fix has been published for CVE-2024-0595 yet. Limit exposure of the affected software until one is available.

## Is CVE-2024-0595 being exploited?

There is no known exploitation of CVE-2024-0595 in the wild and no public exploit code.

## Other vulnerabilities in awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin

- [CVE-2024-0594](https://insights.sbomify.com/CVE-2024-0594/): Awesome Support – WordPress HelpDesk & Support Plugin <= 6.1.7 - Authenticated (Subscriber+) SQL Injection (high 8.8)
- [CVE-2023-5355](https://insights.sbomify.com/CVE-2023-5355/): Awesome Support < 6.1.5 - Submitter+ Arbitrary File Deletion (high 8.1)
- [CVE-2015-9318](https://insights.sbomify.com/CVE-2015-9318/): Cross-site scripting in n/a (high 7.5)
- [CVE-2023-49857](https://insights.sbomify.com/CVE-2023-49857/): WordPress Awesome Support plugin <= 6.1.7 - Broken Access Control vulnerability (medium 6.5)
- [CVE-2022-3511](https://insights.sbomify.com/CVE-2022-3511/): Awesome Support < 6.1.2 - Subscriber+ Arbitrary Exported Tickets Download (medium 6.5)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2024-0595 and fix it if it is affected.

What it is: CVE-2024-0595 is a medium-severity missing authorization vulnerability in awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin, published on 10 Feb 2024. Any signed-in user can exploit it over the network, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2024-0595 in the wild and no public exploit code.

Affected product: awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2024-0595/ (Markdown: https://insights.sbomify.com/CVE-2024-0595/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2024-0595
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2024-0595
- OSV: https://osv.dev/vulnerability/CVE-2024-0595

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From sbomify Insights: https://insights.sbomify.com/CVE-2024-0595/
Summaries are generated and may contain mistakes; the official description above is the record.