# CVE-2024-0596: Awesome Support – WordPress HelpDesk & Support Plugin <= 6.1.7 - Missing Authorization via editor_html()

> Authenticated subscribers can view password-protected and draft posts due to missing capability checks in the Awesome Support plugin.

- **Severity:** Medium 5.3 (`CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 10 Feb 2024
- **Updated:** 8 Apr 2026
- **Also known as:** GHSA-62c8-7p5q-m59c

## What is CVE-2024-0596?

CVE-2024-0596 is a medium-severity missing authorization vulnerability in awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin, published on 10 Feb 2024. An attacker can exploit it over the internet without logging in, with no action from the victim.

### Official description

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to unauthorized access of data due to a missing capability check on the editor_html() function in all versions up to, and including, 6.1.7. This makes it possible for authenticated attackers, with subscriber-level access and above, to view password protected and draft posts. CVE-2024-35741 is likely a duplicate of this issue.

Weakness: CWE-862 (Missing Authorization)

## Which versions are affected by CVE-2024-0596?

It affects 1 product.


Products: Getawesomesupport Awesome Support.

## How do I fix CVE-2024-0596?

No fix has been published for CVE-2024-0596 yet. Limit exposure of the affected software until one is available.

## Is CVE-2024-0596 being exploited?

There is no known exploitation of CVE-2024-0596 in the wild and no public exploit code.

## Other vulnerabilities in awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin

- [CVE-2024-0594](https://insights.sbomify.com/CVE-2024-0594/): Awesome Support – WordPress HelpDesk & Support Plugin <= 6.1.7 - Authenticated (Subscriber+) SQL Injection (high 8.8)
- [CVE-2023-5355](https://insights.sbomify.com/CVE-2023-5355/): Awesome Support < 6.1.5 - Submitter+ Arbitrary File Deletion (high 8.1)
- [CVE-2015-9318](https://insights.sbomify.com/CVE-2015-9318/): Cross-site scripting in n/a (high 7.5)
- [CVE-2023-49857](https://insights.sbomify.com/CVE-2023-49857/): WordPress Awesome Support plugin <= 6.1.7 - Broken Access Control vulnerability (medium 6.5)
- [CVE-2022-3511](https://insights.sbomify.com/CVE-2022-3511/): Awesome Support < 6.1.2 - Subscriber+ Arbitrary Exported Tickets Download (medium 6.5)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2024-0596 and fix it if it is affected.

What it is: CVE-2024-0596 is a medium-severity missing authorization vulnerability in awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin, published on 10 Feb 2024. An attacker can exploit it over the internet without logging in, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2024-0596 in the wild and no public exploit code.

Affected product: awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2024-0596/ (Markdown: https://insights.sbomify.com/CVE-2024-0596/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2024-0596
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2024-0596
- OSV: https://osv.dev/vulnerability/CVE-2024-0596

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From sbomify Insights: https://insights.sbomify.com/CVE-2024-0596/
Summaries are generated and may contain mistakes; the official description above is the record.