{"answers":{"affected":"","exploited":"There is no known exploitation of CVE-2024-13552 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2024-13552 yet. Limit exposure of the affected software until one is available.","what":"CVE-2024-13552 is a medium-severity missing authorization vulnerability in psmplugins SupportCandy – Helpdesk \u0026 Customer Support Ticket System, published on 7 Mar 2025. Any signed-in user can exploit it over the network, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2024-13552 and fix it if it is affected.\n\nWhat it is: CVE-2024-13552 is a medium-severity missing authorization vulnerability in psmplugins SupportCandy – Helpdesk \u0026 Customer Support Ticket System, published on 7 Mar 2025. Any signed-in user can exploit it over the network, with no action from the victim.\nExploitation: There is no known exploitation of CVE-2024-13552 in the wild and no public exploit code.\n\nAffected product: psmplugins SupportCandy – Helpdesk \u0026 Customer Support Ticket System. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2024-13552/ (Markdown: https://insights.sbomify.com/CVE-2024-13552/index.md)","id":"CVE-2024-13552","markdown":"https://insights.sbomify.com/CVE-2024-13552/index.md","name":"CVE-2024-13552","record":{"aliases":["GHSA-94m4-pqm7-568j"],"analysis":{"component_type":"cms_plugin","fix_type":"upgrade","impacts":["data_read"],"network_reachable":"yes","non_default_config":false,"product_category":"WordPress plugin","requires_auth":"low_privilege","summary":"Authenticated attackers can download other users' support ticket attachments due to missing validation, potentially exposing sensitive data.","user_interaction":"not_required","vuln_class":"missing_authorization"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"Wordfence","cpe":[],"cvss":{"score":4.3,"severity":"medium","source":"cna","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","version":"3.1"},"cwes":[{"id":"CWE-285","name":"Improper Authorization"}],"description":"The SupportCandy – Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":null,"headline":"SupportCandy – Helpdesk \u0026 Customer Support Ticket System \u003c= 3.3.0 - Insecure Direct Object Reference","id":"CVE-2024-13552","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":null,"products":[],"type":"missing_authorization","year":"2024"},"n_packages":0,"n_references":3,"next":{"headline":"SMS Alert Order Notifications – WooCommerce \u003c= 3.7.9 - Unauthenticated Account Takeover/Privilege Escalation","id":"CVE-2024-13553"},"packages":[],"prev":{"headline":"ABC Notation \u003c= 6.1.3 - Authenticated (Contributor+) Stored Cross-Site Scripting","id":"CVE-2024-13551"},"products":["SupportCandy – Helpdesk \u0026 Customer Support Ticket System"],"published":"2025-03-07","related":[],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":"no","exploitation":"none","technical_impact":"partial"},"state":"PUBLISHED","updated":"2026-04-08","vendors":["psmplugins"]},"summary":"Authenticated attackers can download other users' support ticket attachments due to missing validation, potentially exposing sensitive data.","url":"https://insights.sbomify.com/CVE-2024-13552/"}