CVE-2024-13567 Information disclosure in Awesome Support – WordPress HelpDesk & Support Plugin

High 7.5 Published Updated

Unauthenticated attackers can access sensitive file attachments stored in the plugin's upload directory, exposing private support ticket data.

Exploited in the wild
Not known
Login needed
Not needed
Attackable
Over the internet
Victim action needed
Not needed
Fix
None listed

What is CVE-2024-13567?

CVE-2024-13567 is a high-severity vulnerability in awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin, published on 1 Apr 2025. An attacker can exploit it over the internet without logging in, with no action from the victim.

Official description

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 6.3.1 via the 'awesome-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/awesome-support directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 6.3.1.

Weakness: CWE-200

Which versions are affected by CVE-2024-13567?

How do I fix CVE-2024-13567?

No fix has been published for CVE-2024-13567 yet. Limit exposure of the affected software until one is available.

Is CVE-2024-13567 being exploited?

There is no known exploitation of CVE-2024-13567 in the wild and no public exploit code.

Sources

Also known as GHSA-cx4w-v9wj-5jjv.

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