CVE-2024-13568 Information disclosure in Fluent Support – Helpdesk & Customer Support Ticket System

High 7.5 Published Updated

Unauthenticated attackers can access sensitive file attachments stored in an unprotected directory within the Fluent Support WordPress plugin.

Exploited in the wild
Not known
Login needed
Not needed
Attackable
Over the internet
Victim action needed
Not needed
Fix
None listed

What is CVE-2024-13568?

CVE-2024-13568 is a high-severity vulnerability in techjewel Fluent Support – Helpdesk & Customer Support Ticket System, published on 1 Mar 2025. An attacker can exploit it over the internet without logging in, with no action from the victim.

Official description

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.

Weakness: CWE-200

Which versions are affected by CVE-2024-13568?

It affects 1 product.

Products include Wpmanageninja Fluent Support.

How do I fix CVE-2024-13568?

No fix has been published for CVE-2024-13568 yet. Limit exposure of the affected software until one is available.

Is CVE-2024-13568 being exploited?

There is no known exploitation of CVE-2024-13568 in the wild and no public exploit code.

Sources

Also known as GHSA-cgj4-6qxq-69w4.

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