# CVE-2024-13601: Missing authorization in Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin

> Authenticated subscribers can export ticket data for any user due to missing validation in the Majestic Support WordPress plugin.

- **Severity:** Medium 4.3 (`CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 12 Feb 2025
- **Updated:** 8 Apr 2026
- **Also known as:** GHSA-fr5g-5xg9-gw55

## What is CVE-2024-13601?

CVE-2024-13601 is a medium-severity missing authorization vulnerability in ahmadmj Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin, published on 12 Feb 2025. Any signed-in user can exploit it over the network, with no action from the victim.

### Official description

The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 1.0.5 via the 'exportusereraserequest' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to export ticket data for any user.

Weakness: CWE-639 (Authorization Bypass Through User-Controlled Key)

## Which versions are affected by CVE-2024-13601?

It affects 1 product.


Products: Majesticsupport Majestic Support.

## How do I fix CVE-2024-13601?

No fix has been published for CVE-2024-13601 yet. Limit exposure of the affected software until one is available.

## Is CVE-2024-13601 being exploited?

There is no known exploitation of CVE-2024-13601 in the wild and no public exploit code.

## Other vulnerabilities in ahmadmj Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin

- [CVE-2024-13600](https://insights.sbomify.com/CVE-2024-13600/): Information disclosure in Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin (high 7.5)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2024-13601 and fix it if it is affected.

What it is: CVE-2024-13601 is a medium-severity missing authorization vulnerability in ahmadmj Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin, published on 12 Feb 2025. Any signed-in user can exploit it over the network, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2024-13601 in the wild and no public exploit code.

Affected product: ahmadmj Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2024-13601/ (Markdown: https://insights.sbomify.com/CVE-2024-13601/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2024-13601
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2024-13601
- OSV: https://osv.dev/vulnerability/CVE-2024-13601

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From sbomify Insights: https://insights.sbomify.com/CVE-2024-13601/
Summaries are generated and may contain mistakes; the official description above is the record.