CVE-2024-13604 Information disclosure in KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin
Unauthenticated attackers can access sensitive file attachments stored in an unprotected directory within the KB Support WordPress plugin.
- Exploited in the wild
- Not known
- Login needed
- Not needed
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2024-13604?
CVE-2024-13604 is a high-severity vulnerability in logoninc KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin, published on 5 Apr 2025. An attacker can exploit it over the internet without logging in, with no action from the victim.
Official description
The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.
Weakness: CWE-200
Which versions are affected by CVE-2024-13604?
How do I fix CVE-2024-13604?
No fix has been published for CVE-2024-13604 yet. Limit exposure of the affected software until one is available.
Is CVE-2024-13604 being exploited?
There is no known exploitation of CVE-2024-13604 in the wild and no public exploit code.
Sources
Also known as GHSA-h335-fwrx-9fx8.