{"answers":{"affected":"It affects 1 product.","exploited":"There is no known exploitation of CVE-2024-13606 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2024-13606 yet. Limit exposure of the affected software until one is available.","what":"CVE-2024-13606 is a high-severity vulnerability in rabilal JS Help Desk – AI-Powered Support \u0026 Ticketing System, published on 13 Feb 2025. An attacker can exploit it over the internet without logging in, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2024-13606 and fix it if it is affected.\n\nWhat it is: CVE-2024-13606 is a high-severity vulnerability in rabilal JS Help Desk – AI-Powered Support \u0026 Ticketing System, published on 13 Feb 2025. An attacker can exploit it over the internet without logging in, with no action from the victim.\nExploitation: There is no known exploitation of CVE-2024-13606 in the wild and no public exploit code.\n\nAffected product: rabilal JS Help Desk – AI-Powered Support \u0026 Ticketing System. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2024-13606/ (Markdown: https://insights.sbomify.com/CVE-2024-13606/index.md)","id":"CVE-2024-13606","markdown":"https://insights.sbomify.com/CVE-2024-13606/index.md","name":"CVE-2024-13606","record":{"aliases":["GHSA-qmpq-jwf7-cgc7"],"analysis":{"component_type":"cms_plugin","fix_type":"upgrade","impacts":["data_read"],"network_reachable":"yes","non_default_config":false,"product_category":"WordPress plugin","requires_auth":"none","summary":"Unauthenticated attackers can access sensitive support ticket attachments stored in an unprotected directory within the JS Help Desk WordPress plugin.","user_interaction":"not_required","vuln_class":"information_disclosure"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"Wordfence","cpe":[{"product":"js_help_desk","vendor":"wiselyhub"}],"cvss":{"score":7.5,"severity":"high","source":"cna","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","version":"3.1"},"cwes":[{"id":"CWE-200","name":"Exposure of Sensitive Information to an Unauthorized Actor"}],"description":"The JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":null,"headline":"Information disclosure in JS Help Desk – AI-Powered Support \u0026 Ticketing System","id":"CVE-2024-13606","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":null,"products":[],"type":"information_disclosure","year":"2024"},"n_packages":0,"n_references":2,"next":{"headline":"Missing authorization in JS Help Desk – AI-Powered Support \u0026 Ticketing System","id":"CVE-2024-13607"},"packages":[],"prev":{"headline":"Form Maker by 10Web \u003c 1.15.33 - Admin+ Stored XSS","id":"CVE-2024-13605"},"products":["JS Help Desk – AI-Powered Support \u0026 Ticketing System"],"published":"2025-02-13","related":[{"cvss_score":10,"headline":"WordPress JS Help Desk – Best Help Desk \u0026 Support Plugin Plugin \u003c= 2.7.1 is vulnerable to Arbitrary File Upload","id":"CVE-2022-46839","kev_date_added":null,"published":"2024-01-05"},{"cvss_score":9.3,"headline":"WordPress JS Help Desk – Best Help Desk \u0026 Support Plugin \u003c= 2.8.1 is vulnerable to SQL Injection","id":"CVE-2023-50839","kev_date_added":null,"published":"2023-12-28"},{"cvss_score":5.4,"headline":"WordPress JS Help Desk plugin \u003c= 2.7.1 is vulnerable to Cross Site Request Forgery (CSRF)","id":"CVE-2022-46842","kev_date_added":null,"published":"2023-02-02"},{"cvss_score":5.3,"headline":"WordPress JS Help Desk plugin \u003c= 2.8.3 - Broken Access Control vulnerability","id":"CVE-2024-31273","kev_date_added":null,"published":"2024-06-09"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":"yes","exploitation":"none","technical_impact":"partial"},"state":"PUBLISHED","updated":"2026-04-08","vendors":["rabilal"]},"summary":"Unauthenticated attackers can access sensitive support ticket attachments stored in an unprotected directory within the JS Help Desk WordPress plugin.","url":"https://insights.sbomify.com/CVE-2024-13606/"}