CVE-2024-13607 Missing authorization in JS Help Desk – AI-Powered Support & Ticketing System
Authenticated subscribers can export ticket data for any user due to missing validation in the JS Help Desk WordPress plugin.
- Exploited in the wild
- Not known
- Login needed
- Any signed-in user
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2024-13607?
CVE-2024-13607 is a medium-severity missing authorization vulnerability in rabilal JS Help Desk – AI-Powered Support & Ticketing System, published on 4 Feb 2025. Any signed-in user can exploit it over the network, with no action from the victim.
Official description
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.
Weakness: CWE-639
Which versions are affected by CVE-2024-13607?
How do I fix CVE-2024-13607?
No fix has been published for CVE-2024-13607 yet. Limit exposure of the affected software until one is available.
Upgrade, and check permissions on every request on the server, not only in the interface. More about Missing authorization.
Is CVE-2024-13607 being exploited?
There is no known exploitation of CVE-2024-13607 in the wild and no public exploit code.
Sources
Also known as GHSA-pgfm-8chm-hcv4.