CVE-2024-1932 Unrestricted Upload of File with Dangerous Type in freescout-helpdesk/freescout
Medium 6.1
Published
Updated
Check this codebase for CVE-2024-1932 and fix it if it is affected.
What it is: CVE-2024-1932 is a medium-severity vulnerability in freescout-helpdesk/freescout, published on 28 Feb 2024. An attacker needs administrator access to exploit it, and only if a user opens a file or follows a link.
Exploitation: There is no known exploitation of CVE-2024-1932 in the wild and no public exploit code.
Affected product: freescout-helpdesk/freescout. No package-level version data is available, so check the vendor advisory linked from the reference page.
Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.
Reference: https://insights.sbomify.com/CVE-2024-1932/ (Markdown: https://insights.sbomify.com/CVE-2024-1932/index.md)
Attackers can upload dangerous file types to the Freescout helpdesk application, potentially leading to remote code execution.
- Exploited in the wild
- Not known
- Login needed
- An administrator
- Attackable
- Over the internet
- Victim action needed
- A user has to click or open something
- Fix
- None listed
What is CVE-2024-1932?
CVE-2024-1932 is a medium-severity vulnerability in freescout-helpdesk/freescout, published on 28 Feb 2024. An attacker needs administrator access to exploit it, and only if a user opens a file or follows a link.
Official description
Unrestricted Upload of File with Dangerous Type in freescout-helpdesk/freescout
Weakness: CWE-434
Which versions are affected by CVE-2024-1932?
It affects 1 product.
Products include Freescout Freescout.
How do I fix CVE-2024-1932?
No fix has been published for CVE-2024-1932 yet. Limit exposure of the affected software until one is available.
Is CVE-2024-1932 being exploited?
There is no known exploitation of CVE-2024-1932 in the wild and no public exploit code.
Other vulnerabilities in freescout-helpdesk/freescout
- CVE-2026-28289 FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution
- CVE-2026-27637 FreeScout's Predictable Authentication Token Enables Account Takeover
- CVE-2026-32754 FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})
- CVE-2024-29185 FreeScout OS Command Injection vulnerability
- CVE-2026-40498 FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron
Sources
Also known as GHSA-9xvc-f9cm-qr3w.