# CVE-2024-20404: Server-side request forgery in Cisco Finesse

> Unauthenticated remote attackers can exploit insufficient input validation in Cisco Finesse to perform Server-Side Request Forgery and access limited sensitive information.

- **Severity:** High 7.2 (`CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 5 Jun 2024
- **Updated:** 1 Aug 2024
- **Also known as:** GHSA-vhv4-j9cm-5cjx

## What is CVE-2024-20404?

CVE-2024-20404 is a high-severity server-side request forgery vulnerability in Cisco Finesse, published on 5 Jun 2024. An attacker can exploit it over the internet without logging in, with no action from the victim.

### Official description

A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct an SSRF attack on an affected system.

 This vulnerability is due to insufficient validation of user-supplied input for specific HTTP requests that are sent to an affected system. An attacker could exploit this vulnerability by sending a crafted HTTP request to the affected device. A successful exploit could allow the attacker to obtain limited sensitive information for services that are associated to the affected device.

Weakness: CWE-918 (Server-Side Request Forgery)

## Which versions are affected by CVE-2024-20404?

It affects 1 product.


Products: Cisco Finesse.

## How do I fix CVE-2024-20404?

No fix has been published for CVE-2024-20404 yet. Limit exposure of the affected software until one is available.

## Is CVE-2024-20404 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2024-20404 exists.

Public exploit code:

- https://github.com/3zz4t/CVE-2024-20404 (github_poc): https://github.com/3zz4t/CVE-2024-20404
- Cisco Finesse - Server-Side Request Forgery (SSRF) (nuclei): http/cves/2024/CVE-2024-20404.yaml

## Other vulnerabilities in Cisco Finesse

- [CVE-2018-0398](https://insights.sbomify.com/CVE-2018-0398/): Server-side request forgery in Cisco Finesse unknown (critical 9.8)
- [CVE-2018-0399](https://insights.sbomify.com/CVE-2018-0399/): Information disclosure in Cisco Finesse unknown (critical 9.8)
- [CVE-2016-6442](https://insights.sbomify.com/CVE-2016-6442/): Cross-site request forgery in Cisco Finesse 11.0(1) (high 8.8)
- [CVE-2016-1373](https://insights.sbomify.com/CVE-2016-1373/): Server-side request forgery in n/a (high 8.6)
- [CVE-2015-0754](https://insights.sbomify.com/CVE-2015-0754/): Denial of service in n/a (high 7.5)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2024-20404 and fix it if it is affected.

What it is: CVE-2024-20404 is a high-severity server-side request forgery vulnerability in Cisco Finesse, published on 5 Jun 2024. An attacker can exploit it over the internet without logging in, with no action from the victim.
Exploitation: It is not confirmed as exploited in the wild, but public exploit code for CVE-2024-20404 exists.

Affected product: Cisco Finesse. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2024-20404/ (Markdown: https://insights.sbomify.com/CVE-2024-20404/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2024-20404
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2024-20404
- OSV: https://osv.dev/vulnerability/CVE-2024-20404

---
From sbomify Insights: https://insights.sbomify.com/CVE-2024-20404/
Summaries are generated and may contain mistakes; the official description above is the record.