# CVE-2024-23793: Upload of files outside application directory

> Authenticated users can exploit a path traversal flaw in the file upload feature to write files outside the application directory, potentially leading to remote code execution.

- **Severity:** Medium 6.3 (`CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** A user has to click or open something
- **Fix available:** No
- **Published:** 6 Jun 2024
- **Updated:** 1 Aug 2024
- **Also known as:** GHSA-cqhr-chmp-4x86, UBUNTU-CVE-2024-23793

## What is CVE-2024-23793?

CVE-2024-23793 is a medium-severity path traversal vulnerability in ((OTRS)) Community Edition, published on 6 Jun 2024. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.

### Official description

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.
This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Weakness: CWE-22 (Improper Limitation of a Pathname to a Restricted Directory)

## Which versions are affected by CVE-2024-23793?


## How do I fix CVE-2024-23793?

No fix has been published for CVE-2024-23793 yet. Limit exposure of the affected software until one is available.

## Is CVE-2024-23793 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2024-23793 exists.

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2024-23793 and fix it if it is affected.

What it is: CVE-2024-23793 is a medium-severity path traversal vulnerability in ((OTRS)) Community Edition, published on 6 Jun 2024. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.
Exploitation: It is not confirmed as exploited in the wild, but public exploit code for CVE-2024-23793 exists.

Affected product: ((OTRS)) Community Edition. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2024-23793/ (Markdown: https://insights.sbomify.com/CVE-2024-23793/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2024-23793
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2024-23793
- OSV: https://osv.dev/vulnerability/CVE-2024-23793

---
From sbomify Insights: https://insights.sbomify.com/CVE-2024-23793/
Summaries are generated and may contain mistakes; the official description above is the record.