CVE-2024-28987 SolarWinds Web Help Desk Hardcoded Credential

Exploited in the wild Critical 9.1 Published 21 Aug 2024 Updated 21 Oct 2025

Remote unauthenticated attackers can access internal functionality and modify data in SolarWinds Web Help Desk due to hardcoded credentials.

Exploited in the wild: Since 15 Oct 2024
Login needed: Not needed
Attackable: Over the internet
Victim action needed: Not needed
Fix: None listed

What is CVE-2024-28987?

CVE-2024-28987 is a critical vulnerability in SolarWinds Web Help Desk, published on 21 Aug 2024. An attacker can exploit it over the internet without logging in, with no action from the victim.

Official description

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

Weakness: CWE-798

Which versions are affected by CVE-2024-28987?

It affects 1 product.

Products include Solarwinds Web Help Desk.

How do I fix CVE-2024-28987?

No fix has been published for CVE-2024-28987 yet. Limit exposure of the affected software until one is available. US federal agencies must fix it by 5 Nov 2024.

Is CVE-2024-28987 being exploited?

Yes. Attackers have exploited CVE-2024-28987 in the wild since at least 15 Oct 2024.

Public exploit code: 1 Metasploit module, 1 Nuclei template and 4 proofs of concept on GitHub.

Sources

Also known as GHSA-4jq7-4qmf-m333.