{"answers":{"affected":"It affects 1 product.","exploited":"There is no known exploitation of CVE-2024-28988 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2024-28988 yet. Limit exposure of the affected software until one is available.","what":"CVE-2024-28988 is a critical unsafe deserialization vulnerability in SolarWinds Web Help Desk, published on 1 Sep 2025. An attacker can exploit it over the internet without logging in, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2024-28988 and fix it if it is affected.\n\nWhat it is: CVE-2024-28988 is a critical unsafe deserialization vulnerability in SolarWinds Web Help Desk, published on 1 Sep 2025. An attacker can exploit it over the internet without logging in, with no action from the victim.\nExploitation: There is no known exploitation of CVE-2024-28988 in the wild and no public exploit code.\n\nAffected product: SolarWinds Web Help Desk. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2024-28988/ (Markdown: https://insights.sbomify.com/CVE-2024-28988/index.md)","id":"CVE-2024-28988","markdown":"https://insights.sbomify.com/CVE-2024-28988/index.md","name":"CVE-2024-28988","record":{"aliases":["GHSA-3mr8-x6wp-2wc6"],"analysis":{"component_type":"web_application","fix_type":"patch","impacts":["code_execution"],"network_reachable":"yes","non_default_config":false,"product_category":"SolarWinds Web Help Desk","requires_auth":"none","summary":"Unauthenticated attackers can execute arbitrary code on SolarWinds Web Help Desk hosts via Java deserialization flaws.","user_interaction":"not_required","vuln_class":"deserialization"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"SolarWinds","cpe":[{"product":"web_help_desk","vendor":"solarwinds"}],"cvss":{"score":9.8,"severity":"critical","source":"cna","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","version":"3.1"},"cwes":[{"id":"CWE-502","name":"Deserialization of Untrusted Data"}],"description":"SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research. \n\nWe recommend all Web Help Desk customers apply the patch, which is now available. \n\nWe thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":null,"headline":"SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability","id":"CVE-2024-28988","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":null,"products":[],"type":"deserialization","year":"2024"},"n_packages":0,"n_references":2,"next":{"headline":"SolarWinds Web Help Desk Cryptographic Key Management Vulnerability","id":"CVE-2024-28989"},"packages":[],"prev":{"headline":"SolarWinds Web Help Desk Hardcoded Credential","id":"CVE-2024-28987"},"products":["Web Help Desk"],"published":"2025-09-01","related":[{"cvss_score":9.8,"headline":"SolarWinds Web Help Desk Deserialization of Untrusted Data","id":"CVE-2025-40551","kev_date_added":"2026-02-03","published":"2026-01-28"},{"cvss_score":9.8,"headline":"SolarWinds Web Help Desk Deserialization of Untrusted Data","id":"CVE-2025-26399","kev_date_added":"2026-03-09","published":"2025-09-23"},{"cvss_score":9.8,"headline":"SolarWinds Web Help Desk Deserialization of Untrusted Data","id":"CVE-2024-28986","kev_date_added":"2024-08-15","published":"2024-08-13"},{"cvss_score":9.1,"headline":"SolarWinds Web Help Desk Hardcoded Credential","id":"CVE-2024-28987","kev_date_added":"2024-10-15","published":"2024-08-21"},{"cvss_score":8.1,"headline":"SolarWinds Web Help Desk Security Control Bypass","id":"CVE-2025-40536","kev_date_added":"2026-02-12","published":"2026-01-28"},{"cvss_score":9.8,"headline":"SolarWinds Web Help Desk SAML Authentication Bypass Vulnerability","id":"CVE-2026-28323","kev_date_added":null,"published":"2026-07-30"},{"cvss_score":9.8,"headline":"SolarWinds Web Help Desk Authentication Bypass Vulnerability","id":"CVE-2025-40552","kev_date_added":null,"published":"2026-01-28"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":"no","exploitation":"none","technical_impact":"total"},"state":"PUBLISHED","updated":"2026-02-26","vendors":["SolarWinds"]},"summary":"Unauthenticated attackers can execute arbitrary code on SolarWinds Web Help Desk hosts via Java deserialization flaws.","url":"https://insights.sbomify.com/CVE-2024-28988/"}