CVE-2024-28989 SolarWinds Web Help Desk Cryptographic Key Management Vulnerability

Medium 5.5 Published Updated

Hardcoded cryptographic keys in SolarWinds Web Help Desk allow attackers to disclose sensitive information.

Exploited in the wild
Not known
Login needed
Any signed-in user
Attackable
Local or same network only
Victim action needed
Not needed
Fix
None listed

What is CVE-2024-28989?

CVE-2024-28989 is a medium-severity vulnerability in SolarWinds Web Help Desk, published on 11 Feb 2025. It can only be exploited from the same machine or local network, with no action from the victim.

Official description

SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.

Weakness: CWE-798, CWE-321

Which versions are affected by CVE-2024-28989?

It affects 1 product.

Products include Solarwinds Web Help Desk.

How do I fix CVE-2024-28989?

No fix has been published for CVE-2024-28989 yet. Limit exposure of the affected software until one is available.

Is CVE-2024-28989 being exploited?

There is no known exploitation of CVE-2024-28989 in the wild and no public exploit code.

Sources

Also known as GHSA-7w44-cfph-xhh9.

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