# CVE-2024-34698: Prototype Pollution in getQueryParam Function (URL Query Parser)

> Prototype pollution in FreeScout allows attackers to inject properties into object prototypes, potentially leading to XSS or other exploits.

- **Severity:** Medium 4.6 (`CVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:U/C:L/I:L/A:L`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** A user has to click or open something
- **Fix available:** No
- **Published:** 13 May 2024
- **Updated:** 2 Aug 2024
- **Also known as:** GHSA-rx6j-4c33-9h3r

## What is CVE-2024-34698?

CVE-2024-34698 is a medium-severity vulnerability in freescout-helpdesk freescout, published on 13 May 2024. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.

### Official description

FreeScout is a free, self-hosted help desk and shared mailbox. Versions of FreeScout prior to 1.8.139 contain a Prototype Pollution vulnerability in the `/public/js/main.js` source file. The Prototype Pollution arises because the `getQueryParam` Function recursively merges an object containing user-controllable properties into an existing object (For URL Query Parameters Parsing), without first sanitizing the keys. This can allow an attacker to inject a property with a key `__proto__`, along with arbitrarily nested properties. The merge operation assigns the nested properties to the `params` object's prototype instead of the target object itself. As a result, the attacker can pollute the prototype with properties containing harmful values, which are then inherited by user-defined objects and subsequently used by the application dangerously. The vulnerability lets an attacker control properties of objects that would otherwise be inaccessible. If the application subsequently handles an attacker-controlled property in an unsafe way, this can potentially be chained with other vulnerabilities like DOM-based XSS, Open Redirection, Cookie Manipulation, Link Manipulation, HTML Injection, etc. Version 1.8.139 contains a patch for the issue.

Weakness: CWE-1321 (Improperly Controlled Modification of Object Prototype Attributes)

## Which versions are affected by CVE-2024-34698?

It affects 1 product.


Products: Freescout Freescout.

## How do I fix CVE-2024-34698?

No fix has been published for CVE-2024-34698 yet. Limit exposure of the affected software until one is available.

## Is CVE-2024-34698 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2024-34698 exists.

## Other vulnerabilities in freescout-helpdesk freescout

- [CVE-2026-28289](https://insights.sbomify.com/CVE-2026-28289/): FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution (critical 10.0)
- [CVE-2026-27637](https://insights.sbomify.com/CVE-2026-27637/): FreeScout's Predictable Authentication Token Enables Account Takeover (critical 9.8)
- [CVE-2026-32754](https://insights.sbomify.com/CVE-2026-32754/): FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!}) (critical 9.3)
- [CVE-2024-29185](https://insights.sbomify.com/CVE-2024-29185/): FreeScout OS Command Injection vulnerability (critical 9.1)
- [CVE-2026-40498](https://insights.sbomify.com/CVE-2026-40498/): FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron (high 8.9)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2024-34698 and fix it if it is affected.

What it is: CVE-2024-34698 is a medium-severity vulnerability in freescout-helpdesk freescout, published on 13 May 2024. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.
Exploitation: It is not confirmed as exploited in the wild, but public exploit code for CVE-2024-34698 exists.

Affected product: freescout-helpdesk freescout. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2024-34698/ (Markdown: https://insights.sbomify.com/CVE-2024-34698/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2024-34698
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2024-34698
- OSV: https://osv.dev/vulnerability/CVE-2024-34698

---
From sbomify Insights: https://insights.sbomify.com/CVE-2024-34698/
Summaries are generated and may contain mistakes; the official description above is the record.
