# CVE-2024-43442: Stored XSS in System Configuration

> An admin can inject malicious scripts into the System Configuration module, allowing stored XSS attacks against other administrators.

- **Severity:** Medium 4.9 (`CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** An administrator
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 26 Aug 2024
- **Updated:** 26 Aug 2024
- **Also known as:** GHSA-g24f-94pq-jr67, UBUNTU-CVE-2024-43442

## What is CVE-2024-43442?

CVE-2024-43442 is a medium-severity cross-site scripting vulnerability in ((OTRS)) Community Edition, published on 26 Aug 2024. An attacker needs administrator access to exploit it, with no action from the victim.

### Official description

Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in  OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins.
This issue affects: 

  *  OTRS from 7.0.X through 7.0.50
  *  OTRS 8.0.X
  *  OTRS 2023.X
  *  OTRS from 2024.X through 2024.5.X
  *  ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Weakness: CWE-79 (Improper Neutralization of Input During Web Page Generation), CWE-790 (Improper Filtering of Special Elements)

## Which versions are affected by CVE-2024-43442?


## How do I fix CVE-2024-43442?

No fix has been published for CVE-2024-43442 yet. Limit exposure of the affected software until one is available.

## Is CVE-2024-43442 being exploited?

There is no known exploitation of CVE-2024-43442 in the wild and no public exploit code.

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2024-43442 and fix it if it is affected.

What it is: CVE-2024-43442 is a medium-severity cross-site scripting vulnerability in ((OTRS)) Community Edition, published on 26 Aug 2024. An attacker needs administrator access to exploit it, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2024-43442 in the wild and no public exploit code.

Affected product: ((OTRS)) Community Edition. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2024-43442/ (Markdown: https://insights.sbomify.com/CVE-2024-43442/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2024-43442
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2024-43442
- OSV: https://osv.dev/vulnerability/CVE-2024-43442

---
From sbomify Insights: https://insights.sbomify.com/CVE-2024-43442/
Summaries are generated and may contain mistakes; the official description above is the record.