{"answers":{"affected":"","exploited":"There is no known exploitation of CVE-2024-43444 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2024-43444 yet. Limit exposure of the affected software until one is available.","what":"CVE-2024-43444 is a high-severity vulnerability in ((OTRS)) Community Edition, published on 26 Aug 2024. An attacker can exploit it over the internet without logging in, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2024-43444 and fix it if it is affected.\n\nWhat it is: CVE-2024-43444 is a high-severity vulnerability in ((OTRS)) Community Edition, published on 26 Aug 2024. An attacker can exploit it over the internet without logging in, with no action from the victim.\nExploitation: There is no known exploitation of CVE-2024-43444 in the wild and no public exploit code.\n\nAffected product: ((OTRS)) Community Edition. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2024-43444/ (Markdown: https://insights.sbomify.com/CVE-2024-43444/index.md)","id":"CVE-2024-43444","markdown":"https://insights.sbomify.com/CVE-2024-43444/index.md","name":"CVE-2024-43444","record":{"aliases":["GHSA-m8cw-854g-5gvm","UBUNTU-CVE-2024-43444"],"analysis":{"component_type":"web_application","fix_type":"patch","impacts":["data_read"],"network_reachable":"yes","non_default_config":true,"product_category":"OTRS ticketing system","requires_auth":"none","summary":"Attackers with admin log access can view plaintext agent and customer passwords when authentication debugging is enabled.","user_interaction":"not_required","vuln_class":"information_disclosure"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"OTRS","cpe":[],"cvss":{"score":8.2,"severity":"high","source":"cna","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N","version":"3.1"},"cwes":[{"id":"CWE-532","name":"Insertion of Sensitive Information into Log File"}],"description":"Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled.\n\nThis issue affects: \n\n  *  OTRS from 7.0.X through 7.0.50\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS from 2024.X through 2024.5.X\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":false,"headline":"Passwords are written to Admin Log Module","id":"CVE-2024-43444","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":null,"products":[],"type":"information_disclosure","year":"2024"},"n_packages":0,"n_references":1,"next":{"headline":"Missing X-Content-Type-Options: nosniff Header Allows MIME Type Sniffing","id":"CVE-2024-43445"},"packages":[],"prev":{"headline":"Stored XSS in process management","id":"CVE-2024-43443"},"products":["((OTRS)) Community Edition","OTRS"],"published":"2024-08-26","related":[],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":"yes","exploitation":"none","technical_impact":"total"},"state":"PUBLISHED","updated":"2024-08-29","vendors":["OTRS AG"]},"summary":"Attackers with admin log access can view plaintext agent and customer passwords when authentication debugging is enabled.","url":"https://insights.sbomify.com/CVE-2024-43444/"}