CVE-2024-43446 Improper check of permissions in Generic Interface

Low 3.5 Published Updated

Attackers with read-only permissions can modify ticket statuses due to improper privilege checks in the Generic Interface module.

Exploited in the wild
Not known
Login needed
Any signed-in user
Attackable
Over the internet
Victim action needed
A user has to click or open something
Fix
None listed

What is CVE-2024-43446?

CVE-2024-43446 is a low-severity missing authorization vulnerability in ((OTRS)) Community Edition, published on 27 Jan 2025. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.

Official description

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions.

This issue affects:

* OTRS 7.0.X

* OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X

* ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Weakness: CWE-269

Which versions are affected by CVE-2024-43446?

How do I fix CVE-2024-43446?

No fix has been published for CVE-2024-43446 yet. Limit exposure of the affected software until one is available.

Upgrade, and check permissions on every request on the server, not only in the interface. More about Missing authorization.

Is CVE-2024-43446 being exploited?

There is no known exploitation of CVE-2024-43446 in the wild and no public exploit code.

Sources

Also known as GHSA-chc6-3mhw-pc4r.

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