CVE-2024-50394 Helpdesk

What is CVE-2024-50394?

CVE-2024-50394 is a high-severity vulnerability in QNAP Systems Inc. Helpdesk, published on 7 Mar 2025. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.

Official description

An improper certificate validation vulnerability has been reported to affect Helpdesk. If exploited, the vulnerability could allow remote attackers to compromise the security of the system.

We have already fixed the vulnerability in the following version: Helpdesk 3.3.3 and later

Weakness: CWE-295

Which versions are affected by CVE-2024-50394?

It affects 1 product.

Products include Qnap Helpdesk.

How do I fix CVE-2024-50394?

No fix has been published for CVE-2024-50394 yet. Limit exposure of the affected software until one is available.

Is CVE-2024-50394 being exploited?

There is no known exploitation of CVE-2024-50394 in the wild and no public exploit code.

Other vulnerabilities in QNAP Systems Inc. Helpdesk

• CVE-2020-2506 QNAP Helpdesk Improper Access Control Exploited High 7.3
• CVE-2020-2507 command injection vulnerability in Helpdesk Critical 9.8
• CVE-2020-2500 Hardcoded credentials in Helpdesk Critical 9.8
• CVE-2018-0714 Command injection in Helpdesk in QTS Critical 9.8
• CVE-2021-28814 Improper Access Control Vulnerability in Helpdesk High 8.8

Sources

• CVE record
• NVD
• OSV
• GitHub advisory
• How this page is made

Also known as GHSA-9973-9x4h-pfgx.