# CVE-2024-51670: WordPress JS Help Desk plugin <= 2.8.7 - Stored Cross Site Scripting (XSS) vulnerability

> An attacker can inject malicious scripts into the JS Help Desk plugin, potentially executing code in victim browsers.

- **Severity:** Medium 5.9 (`CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:L`)
- **Exploited in the wild:** Not known
- **Login needed:** An administrator
- **Attackable:** Over the internet
- **Victim action needed:** A user has to click or open something
- **Fix available:** No
- **Published:** 9 Nov 2024
- **Updated:** 12 May 2026
- **Also known as:** GHSA-4998-4cwm-v6xh

## What is CVE-2024-51670?

CVE-2024-51670 is a medium-severity cross-site scripting vulnerability in JoomSky JS Help Desk, published on 9 Nov 2024. An attacker needs administrator access to exploit it, and only if a user opens a file or follows a link.

### Official description

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in JoomSky JS Help Desk js-support-ticket allows Stored XSS.This issue affects JS Help Desk: from n/a through <= 2.8.7.

Weakness: CWE-79 (Improper Neutralization of Input During Web Page Generation)

## Which versions are affected by CVE-2024-51670?

It affects 1 product.


Products: Joomsky Js Help Desk.

## How do I fix CVE-2024-51670?

No fix has been published for CVE-2024-51670 yet. Limit exposure of the affected software until one is available.

## Is CVE-2024-51670 being exploited?

There is no known exploitation of CVE-2024-51670 in the wild and no public exploit code.

## Other vulnerabilities in JoomSky JS Help Desk

- [CVE-2025-30886](https://insights.sbomify.com/CVE-2025-30886/): WordPress JS Help Desk plugin <= 2.9.2 - SQL Injection vulnerability (critical 9.3)
- [CVE-2022-46838](https://insights.sbomify.com/CVE-2022-46838/): WordPress JS Help Desk plugin <= 2.7.1 - Unauthenticated Settings Change Vulnerability (critical 9.1)
- [CVE-2023-25444](https://insights.sbomify.com/CVE-2023-25444/): WordPress JS Help Desk – Best Help Desk & Support Plugin plugin <= 2.7.7 - Arbitrary File Upload vulnerability (critical 9.1)
- [CVE-2018-21002](https://insights.sbomify.com/CVE-2018-21002/): Cross-site request forgery in n/a (high 8.8)
- [CVE-2025-30878](https://insights.sbomify.com/CVE-2025-30878/): WordPress JS Help Desk plugin <= 2.9.2 - Arbitrary File Deletion vulnerability (high 8.6)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2024-51670 and fix it if it is affected.

What it is: CVE-2024-51670 is a medium-severity cross-site scripting vulnerability in JoomSky JS Help Desk, published on 9 Nov 2024. An attacker needs administrator access to exploit it, and only if a user opens a file or follows a link.
Exploitation: There is no known exploitation of CVE-2024-51670 in the wild and no public exploit code.

Affected product: JoomSky JS Help Desk. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2024-51670/ (Markdown: https://insights.sbomify.com/CVE-2024-51670/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2024-51670
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2024-51670
- OSV: https://osv.dev/vulnerability/CVE-2024-51670

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From sbomify Insights: https://insights.sbomify.com/CVE-2024-51670/
Summaries are generated and may contain mistakes; the official description above is the record.