# CVE-2024-53675: XML external entity in HPE Insight Remote Support

> Remote attackers can exploit an XML external entity injection flaw in HPE Insight Remote Support to disclose sensitive information.

- **Severity:** High 7.3 (`CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:L`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 26 Nov 2024
- **Updated:** 27 Nov 2024
- **Also known as:** GHSA-56g4-wf8m-979x

## What is CVE-2024-53675?

CVE-2024-53675 is a high-severity vulnerability in Hewlett Packard Enterprise (HPE) HPE Insight Remote Support, published on 26 Nov 2024. An attacker can exploit it over the internet without logging in, with no action from the victim.

### Official description

An XML external entity injection (XXE) vulnerability in HPE Insight Remote Support may allow remote users to disclose information in certain cases.

Weakness: CWE-611 (Improper Restriction of XML External Entity Reference), CWE-91 (XML Injection)

## Which versions are affected by CVE-2024-53675?

It affects 1 product.


Products: Hpe Insight Remote Support.

## How do I fix CVE-2024-53675?

No fix has been published for CVE-2024-53675 yet. Limit exposure of the affected software until one is available.

## Is CVE-2024-53675 being exploited?

There is no known exploitation of CVE-2024-53675 in the wild and no public exploit code.

## Other vulnerabilities in Hewlett Packard Enterprise (HPE) HPE Insight Remote Support

- [CVE-2025-37099](https://insights.sbomify.com/CVE-2025-37099/): Code injection in Insight Remote Support (critical 9.8)
- [CVE-2024-53676](https://insights.sbomify.com/CVE-2024-53676/): Path traversal in HPE Insight Remote Support (critical 9.8)
- [CVE-2024-53673](https://insights.sbomify.com/CVE-2024-53673/): Deserialization in Insight Remote Support (high 8.1)
- [CVE-2025-37097](https://insights.sbomify.com/CVE-2025-37097/): Denial of service in Insight Remote Support (high 7.5)
- [CVE-2025-37098](https://insights.sbomify.com/CVE-2025-37098/): Path traversal in Insight Remote Support (high 7.5)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2024-53675 and fix it if it is affected.

What it is: CVE-2024-53675 is a high-severity vulnerability in Hewlett Packard Enterprise (HPE) HPE Insight Remote Support, published on 26 Nov 2024. An attacker can exploit it over the internet without logging in, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2024-53675 in the wild and no public exploit code.

Affected product: Hewlett Packard Enterprise (HPE) HPE Insight Remote Support. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2024-53675/ (Markdown: https://insights.sbomify.com/CVE-2024-53675/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2024-53675
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2024-53675
- OSV: https://osv.dev/vulnerability/CVE-2024-53675

---
From sbomify Insights: https://insights.sbomify.com/CVE-2024-53675/
Summaries are generated and may contain mistakes; the official description above is the record.