# CVE-2024-57726: SimpleHelp Missing Authorization

> Low-privilege technicians can create API keys with excessive permissions to escalate privileges to server admin in SimpleHelp.

- **Severity:** Critical 9.9 (`CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H`)
- **Exploited in the wild:** Yes, since 24 Apr 2026 (CISA KEV), used in ransomware
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 15 Jan 2025
- **Updated:** 4 Aug 2026
- **Also known as:** GHSA-8388-c89m-3x67

## What is CVE-2024-57726?

CVE-2024-57726 is a critical vulnerability in n/a, published on 15 Jan 2025. Any signed-in user can exploit it over the network, with no action from the victim.

### Official description

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Weakness: CWE-862 (Missing Authorization)

## Which versions are affected by CVE-2024-57726?

It affects 1 product.


Products: Simple-Help Simplehelp.

## How do I fix CVE-2024-57726?

No fix has been published for CVE-2024-57726 yet. Limit exposure of the affected software until one is available. US federal agencies must fix it by 8 May 2026.

## Is CVE-2024-57726 being exploited?

Yes. Attackers have exploited CVE-2024-57726 in the wild since at least 24 Apr 2026, including in ransomware campaigns.

Public exploit code:

- SimpleHelp <= 5.5.7 - Privilege Escalation (nuclei): http/cves/2024/CVE-2024-57726.yaml

## Other vulnerabilities in n/a

- [CVE-2026-48558](https://insights.sbomify.com/CVE-2026-48558/): SimpleHelp Authentication Bypass (critical 9.5, exploited in the wild)
- [CVE-2024-57727](https://insights.sbomify.com/CVE-2024-57727/): SimpleHelp Path Traversal (critical 9.1, exploited in the wild)
- [CVE-2024-57728](https://insights.sbomify.com/CVE-2024-57728/): SimpleHelp Path Traversal (high 7.2, exploited in the wild)
- [CVE-2025-36727](https://insights.sbomify.com/CVE-2025-36727/): SimpleHelp Inclusion of functionality from untrusted control sphere (high 8.3)
- [CVE-2025-36728](https://insights.sbomify.com/CVE-2025-36728/): SimpleHelp Cross Site Request Forgery (medium 6.3)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2024-57726 and fix it if it is affected.

What it is: CVE-2024-57726 is a critical vulnerability in n/a, published on 15 Jan 2025. Any signed-in user can exploit it over the network, with no action from the victim.
Exploitation: Yes. Attackers have exploited CVE-2024-57726 in the wild since at least 24 Apr 2026, including in ransomware campaigns.

Affected product: n/a. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2024-57726/ (Markdown: https://insights.sbomify.com/CVE-2024-57726/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2024-57726
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2024-57726
- OSV: https://osv.dev/vulnerability/CVE-2024-57726

---
From sbomify Insights: https://insights.sbomify.com/CVE-2024-57726/
Summaries are generated and may contain mistakes; the official description above is the record.