CVE-2024-57728 SimpleHelp Path Traversal
Admin users can upload crafted zip files to execute arbitrary code on the host via path traversal in SimpleHelp remote support software.
- Exploited in the wild
- Since 24 Apr 2026
- Login needed
- An administrator
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2024-57728?
CVE-2024-57728 is a high-severity path traversal vulnerability in n/a, published on 15 Jan 2025. An attacker needs administrator access to exploit it, with no action from the victim.
Official description
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Which versions are affected by CVE-2024-57728?
It affects 1 product.
Products include Simple-Help Simplehelp.
How do I fix CVE-2024-57728?
No fix has been published for CVE-2024-57728 yet. Limit exposure of the affected software until one is available. US federal agencies must fix it by 8 May 2026.
Upgrade, and resolve every user-supplied path against an allowed base folder before opening it. More about Path traversal.
Is CVE-2024-57728 being exploited?
Yes. Attackers have exploited CVE-2024-57728 in the wild since at least 24 Apr 2026, including in ransomware campaigns.
Public exploit code: 1 Nuclei template.
Other vulnerabilities in n/a
Sources
Also known as GHSA-mchm-7mqx-7299.