CVE-2024-58343 Deserialization in Helpdesk
Attackers can read user profiles by manipulating serialized cookie data in Vision Helpdesk, exposing sensitive user information.
- Exploited in the wild
- Not known
- Login needed
- Any signed-in user
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2024-58343?
CVE-2024-58343 is a medium-severity unsafe deserialization vulnerability in Vision Helpdesk, published on 16 Apr 2026. Any signed-in user can exploit it over the network, with no action from the victim.
Official description
Vision Helpdesk before 5.7.0 (patched in 5.6.10) allows attackers to read user profiles via modified serialized cookie data to vis_client_id.
Weakness: CWE-425
Which versions are affected by CVE-2024-58343?
How do I fix CVE-2024-58343?
No fix has been published for CVE-2024-58343 yet. Limit exposure of the affected software until one is available.
Upgrade, and only deserialise data from trusted sources or with an allow-list of types. More about Unsafe deserialization.
Is CVE-2024-58343 being exploited?
It is not confirmed as exploited in the wild, but public exploit code for CVE-2024-58343 exists.
Sources
Also known as GHSA-gqwq-8j5x-ghf8.