# CVE-2024-6200: HaloITSM - Stored Cross-Site Scripting in Tickets

> Attackers can inject malicious scripts into tickets, allowing arbitrary actions on behalf of users viewing the ticket.

- **Severity:** High 8.0 (`CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** A user has to click or open something
- **Fix available:** No
- **Published:** 6 Aug 2024
- **Updated:** 8 Aug 2024
- **Also known as:** GHSA-59j7-j82m-4gmq

## What is CVE-2024-6200?

CVE-2024-6200 is a high-severity cross-site scripting vulnerability in HaloITSM, published on 6 Aug 2024. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.

### Official description

HaloITSM versions up to 2.146.1 are affected by a Stored Cross-Site Scripting (XSS) vulnerability. The injected JavaScript code can execute arbitrary action on behalf of the user accessing a ticket. HaloITSM versions past 2.146.1 (and patches starting from 2.143.61 ) fix the mentioned vulnerability.

Weakness: CWE-79 (Improper Neutralization of Input During Web Page Generation)

## Which versions are affected by CVE-2024-6200?

It affects 1 product.


Products: Haloservicesolutions Haloitsm.

## How do I fix CVE-2024-6200?

No fix has been published for CVE-2024-6200 yet. Limit exposure of the affected software until one is available.

## Is CVE-2024-6200 being exploited?

There is no known exploitation of CVE-2024-6200 in the wild and no public exploit code.

## Other vulnerabilities in HaloITSM

- [CVE-2024-6202](https://insights.sbomify.com/CVE-2024-6202/): HaloITSM - SAML XML Signature Wrapping (XSW) (critical 9.8)
- [CVE-2024-6203](https://insights.sbomify.com/CVE-2024-6203/): HaloITSM - Password Reset Poisoning (high 8.3)
- [CVE-2024-6201](https://insights.sbomify.com/CVE-2024-6201/): HaloITSM - Emailing Template Injection (medium 5.3)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2024-6200 and fix it if it is affected.

What it is: CVE-2024-6200 is a high-severity cross-site scripting vulnerability in HaloITSM, published on 6 Aug 2024. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.
Exploitation: There is no known exploitation of CVE-2024-6200 in the wild and no public exploit code.

Affected product: HaloITSM. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2024-6200/ (Markdown: https://insights.sbomify.com/CVE-2024-6200/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2024-6200
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2024-6200
- OSV: https://osv.dev/vulnerability/CVE-2024-6200

---
From sbomify Insights: https://insights.sbomify.com/CVE-2024-6200/
Summaries are generated and may contain mistakes; the official description above is the record.