CVE-2024-6540 Information exlosure in external interface
Authorized users can access other customers' ticket data via export if the legacy search engine is disabled.
- Exploited in the wild
- Not known
- Login needed
- Any signed-in user
- Attackable
- Over the internet
- Victim action needed
- A user has to click or open something
- Fix
- None listed
What is CVE-2024-6540?
CVE-2024-6540 is a medium-severity vulnerability in Otrs Otrs, published on 15 Jul 2024. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.
Official description
Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x
Weakness: CWE-790
Which versions are affected by CVE-2024-6540?
It affects 1 product.
Products include Otrs Otrs.
How do I fix CVE-2024-6540?
No fix has been published for CVE-2024-6540 yet. Limit exposure of the affected software until one is available.
Is CVE-2024-6540 being exploited?
There is no known exploitation of CVE-2024-6540 in the wild and no public exploit code.
Other vulnerabilities in Otrs Otrs
Sources
Also known as GHSA-4h57-3gmx-g682.