CVE-2024-8632 Missing authorization in KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin

Medium 6.5 Published 1 Oct 2024 Updated 8 Apr 2026

Unauthenticated attackers can read and modify ticket replies due to missing capability checks in the KB Support WordPress plugin.

Exploited in the wild: Not known
Login needed: Not needed
Attackable: Over the internet
Victim action needed: Not needed
Fix: None listed

What is CVE-2024-8632?

CVE-2024-8632 is a medium-severity missing authorization vulnerability in logoninc KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin, published on 1 Oct 2024. An attacker can exploit it over the internet without logging in, with no action from the victim.

Official description

The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized access and modification of data due to a missing capability check on the 'kbs_ajax_load_front_end_replies' and 'kbs_ajax_mark_reply_as_read' functions in all versions up to, and including, 1.6.6. This makes it possible for unauthenticated attackers to read replies of any ticket, and mark any reply as read.

Weakness: CWE-862

Which versions are affected by CVE-2024-8632?

It affects 1 product.

Products include Logon Kb Support.

How do I fix CVE-2024-8632?

No fix has been published for CVE-2024-8632 yet. Limit exposure of the affected software until one is available.

Upgrade, and check permissions on every request on the server, not only in the interface. More about Missing authorization.

Is CVE-2024-8632 being exploited?

There is no known exploitation of CVE-2024-8632 in the wild and no public exploit code.

Sources

Also known as GHSA-mr5r-968f-9m2f.