CVE-2025-10658 SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.7 - Authentication Bypass to Support Session Takeover
Unauthenticated attackers can bypass authentication and take over support sessions by brute forcing the 6-digit OTP due to missing rate limiting.
- Exploited in the wild
- Not known
- Login needed
- Not needed
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2025-10658?
CVE-2025-10658 is a medium-severity authentication bypass vulnerability in psmplugins SupportCandy – Helpdesk & Customer Support Ticket System, published on 20 Sep 2025. An attacker can exploit it over the internet without logging in, with no action from the victim.
Official description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
Weakness: CWE-307
Which versions are affected by CVE-2025-10658?
How do I fix CVE-2025-10658?
No fix has been published for CVE-2025-10658 yet. Limit exposure of the affected software until one is available.
Upgrade, and rotate credentials and sessions that may have been exposed. More about Authentication bypass.
Is CVE-2025-10658 being exploited?
There is no known exploitation of CVE-2025-10658 in the wild and no public exploit code.
Public exploit code: 1 proofs of concept on GitHub.
Sources
Also known as GHSA-532f-pqv9-9f5r.