CVE-2025-10692 OpenSupports 4.11.0 — SQL Injection
Authenticated staff users can inject SQL to bypass department scoping and access unauthorized tickets in OpenSupports.
- Exploited in the wild
- Not known
- Login needed
- Any signed-in user
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2025-10692?
CVE-2025-10692 is a high-severity SQL injection vulnerability in OpenSupports, published on 3 Oct 2025. Any signed-in user can exploit it over the network, with no action from the victim.
Official description
The endpoint POST /api/staff/get-new-tickets concatenates the user-controlled parameter departmentId directly into the SQL WHERE clause without parameter binding. As a result, an authenticated staff user (level ≥ 1) can inject SQL to alter the filter logic, effectively bypassing department scoping and disclosing tickets beyond their intended access.This issue affects OpenSupports: 4.11.0.
Weakness: CWE-89
Which versions are affected by CVE-2025-10692?
How do I fix CVE-2025-10692?
No fix has been published for CVE-2025-10692 yet. Limit exposure of the affected software until one is available.
Use parameterised queries everywhere and never build SQL by joining strings. Upgrade affected software first; a web application firewall only buys time. More about SQL injection.
Is CVE-2025-10692 being exploited?
There is no known exploitation of CVE-2025-10692 in the wild and no public exploit code.
Sources
Also known as GHSA-r5g9-mqjj-pxcc.