CVE-2025-12641 Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.6 - Missing Authorization to Unauthenticated Role Demotion

Medium 6.5 Published Updated

Unauthenticated attackers can demote administrators to low-privilege roles by exploiting missing capability checks and nonce reuse in the Awesome Support plugin.

Exploited in the wild
Not known
Login needed
Not needed
Attackable
Over the internet
Victim action needed
Not needed
Fix
None listed

What is CVE-2025-12641?

CVE-2025-12641 is a medium-severity missing authorization vulnerability in awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin, published on 16 Jan 2026. An attacker can exploit it over the internet without logging in, with no action from the victim.

Official description

The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the 'wpas_do_mr_activate_user' function not verifying that a user has permission to modify other users' roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote administrators to low-privilege roles via the 'wpas-do=mr_activate_user' action with a user-controlled 'user_id' parameter, granted they can access the publicly available registration/submit ticket page to extract a valid nonce.

Weakness: CWE-862

Which versions are affected by CVE-2025-12641?

How do I fix CVE-2025-12641?

No fix has been published for CVE-2025-12641 yet. Limit exposure of the affected software until one is available.

Upgrade, and check permissions on every request on the server, not only in the interface. More about Missing authorization.

Is CVE-2025-12641 being exploited?

There is no known exploitation of CVE-2025-12641 in the wild and no public exploit code.

Sources

Also known as GHSA-pvj6-qhmr-8x6j.

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