# CVE-2025-12641: Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.6 - Missing Authorization to Unauthenticated Role Demotion

> Unauthenticated attackers can demote administrators to low-privilege roles by exploiting missing capability checks and nonce reuse in the Awesome Support plugin.

- **Severity:** Medium 6.5 (`CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 16 Jan 2026
- **Updated:** 8 Apr 2026
- **Also known as:** GHSA-pvj6-qhmr-8x6j

## What is CVE-2025-12641?

CVE-2025-12641 is a medium-severity missing authorization vulnerability in awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin, published on 16 Jan 2026. An attacker can exploit it over the internet without logging in, with no action from the victim.

### Official description

The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the 'wpas_do_mr_activate_user' function not verifying that a user has permission to modify other users' roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote administrators to low-privilege roles via the 'wpas-do=mr_activate_user' action with a user-controlled 'user_id' parameter, granted they can access the publicly available registration/submit ticket page to extract a valid nonce.

Weakness: CWE-862 (Missing Authorization)

## Which versions are affected by CVE-2025-12641?


## How do I fix CVE-2025-12641?

No fix has been published for CVE-2025-12641 yet. Limit exposure of the affected software until one is available.

## Is CVE-2025-12641 being exploited?

There is no known exploitation of CVE-2025-12641 in the wild and no public exploit code.

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2025-12641 and fix it if it is affected.

What it is: CVE-2025-12641 is a medium-severity missing authorization vulnerability in awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin, published on 16 Jan 2026. An attacker can exploit it over the internet without logging in, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2025-12641 in the wild and no public exploit code.

Affected product: awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2025-12641/ (Markdown: https://insights.sbomify.com/CVE-2025-12641/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2025-12641
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2025-12641
- OSV: https://osv.dev/vulnerability/CVE-2025-12641

---
From sbomify Insights: https://insights.sbomify.com/CVE-2025-12641/
Summaries are generated and may contain mistakes; the official description above is the record.